Regional Manager - Ottawa - JRoss Recruiters

    JRoss Recruiters
    JRoss Recruiters Ottawa

    6 days ago

    $85,000 - $135,000 (CAD) per year *
    Description

    Lead, coach, and develop a team of Store Managers with a strong focus on engagement, accountability, and succession planning

    Recruit and retain high-performing leaders who are passionate about customer experience and team development

    Conduct regular check-ins, performance reviews, and development planning

    Model the behaviours and mindset expected of leaders across the region

    Identify performance gaps and create clear, practical improvement plans with follow-through

    Deliver regional sales targets and key performance metrics

    Manage payroll and controllable expenses in line with budget expectations

    Drive performance against KPIs such as units per transaction, average transaction value, and customer data capture

    Use data and insight to prioritize actions that create the greatest impact

    Operational Excellence & Brand Execution

    Ensure consistent execution of merchandising, visual standards, and operational programs

    Lead the rollout of store initiatives and corporate directives with attention to detail

    Conduct regular store visits to identify strengths, risks, and opportunities

    Act as a problem-solver and resource for store leaders on operational and customer-related issues

    Maintain strong communication with head office partners and cross-functional teams

    Requirements


    3+ years of experience as a District, Area, or Regional Manager in retail or a service-driven environment

    5+ years of Store Manager or equivalent multi-unit leadership experience

    Post-secondary education in business or a related field

    Willingness and ability to travel up to 50%

    A people-first leader who knows how to inspire, coach, and hold teams accountable

    Commercially minded with a strong understanding of retail operations and performance drivers

    Customer-centric, with high standards for service and execution

    Confident decision-maker who is action-oriented and resilient

    Comfortable working cross-functionally and managing change

    Corporate Culture


    Competitive base salary of $80,000 – $100,000, plus performance-based bonus

    Stable, full-time permanent role with a long-established Canadian retailer

    Autonomy and trust to lead the region with real ownership and accountability

    Clear expectations, defined KPIs, and strong operational support from head office

    Opportunity to lead experienced store teams while building future leadership bench strength

    A people-first culture that values development, engagement, and internal growth

    Exposure to multi-brand operations within a national retail organization

    Travel-supported role with the ability to work closely with stores and teams in the field

    A respectful, inclusive workplace committed to accessibility and accommodation throughout the employment lifecycle

    Resume * Please attach resume in MS-Word format

    • Files must be less than 5 MB.
    • Allowed file types: doc docx.

    Cover Letter please attach cover letter in MS-Word format

    • Files must be less than 5 MB.
    • Allowed file types: doc docx.

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    * This salary range is an estimation made by beBee
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