Retail Merchandise Specialist - Ottawa, Canada - Bed Bath & Beyond

Bed Bath & Beyond

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our mission at Bed Bath & Beyond is to make it easy for our customers, and our associates, to feel at home.

We've made enhancements to our store environment and implemented health and safety best practices to ensure a clean and safe shopping environment for customers and a safe workplace for our associates.

The Merchandise Specialist oversees a Department within the store.

In this role you will be a product, service and selling expert for your area while meeting sales and productivity goals.

Key Responsibilities:

Models exceptional customer service by building relationships with store customers; makes appropriate recommendations based on customer needs; drives sales through suggestive selling, addons, and home deliveries
Meets with customers on a oneonone basis to assist with determining personal needs and compiling merchandise preference list
Explains features of a broad array of merchandise to customers
Promptly and politely responds to customer inquiries and requests for support
Resolves customer issues using customer service skills, and escalates issues to more senior associates as necessary to ensure customer satisfaction
Organizes and straightens merchandise areas on the sales floor
Assists customers with all heart felt events; new mover, bridal, college, etc.
Performs Registry Specialist tasks
Performs Sales Associate tasks
Knowledgeable of available technology and tools
Assists customers by offering a Beyond order when merchandise is out of stock or not carried in the store
Execute price changes and sign changes as needed
Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval and break room
Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities

Education/Experience

High School diploma or equivalent
24 years of retail experience desired

Phone:1-844-MYHRSC1

An Equal Opportunity Employer_
It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law._