Senior Manager, Revenue Technology - Edmonton - Jobber

Description

Do you want to impact the hardest working people in the world? Then Jobber might be the place for you We're looking for a Senior Manager, Revenue Technology to be part of our Revenue Operations (RevOps) department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50, Enterprise Fast 15, and Technology Fast 500 lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.

The team

The Revenue Operations team sits strategically at the unification of people, process, technology, and data. They work to drive a buyer centric go-to-market strategy and enable the ability for Jobber to engage with the right person, at the right time, in the right way. The team consists of roles that contribute to a whole that is much greater than the sum of its parts.

The role

Reporting to the Senior Director, Revenue Operations, the Senior Manager, Revenue Technology is a transformational leader and creative problem solver with a passion for tackling GTM technology across the entire customer journey. They are responsible for managing a high performance team that is directly owning revenue technology and its ongoing development. They will ensure deep collaboration with technical contributors and shape the overall technical landscape for Jobbers GTM teams.

The Senior Manager, Revenue Technology will:

• Manage a team of Revenue Technology Admins while actively developing their skillset and technical effectiveness.
• Manage a wide array of senior and executive level contributors across the engineering and data org.
• Take ownership of all revenue technologies and associated initiatives.
• Work closely with technical leads on finding cohesion and space across multiple sprints and competing roadmaps.
• Work collaboratively with the leaders to drive the technology and overall Jobber strategy to accelerate the most strategic business outcomes.
• Drive and provide data driven recommendations to execute, monitor and communicate progress, trade-offs or decisions needed
• Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints
• Builds trust across teams and generates broad support for the project/program.
• Recommends and drives areas of improvement within revenue technology and work with stakeholders to implement
• Rapidly navigate new technology areas, dive deep into subject areas and bring information back to the right level of granularity.
• Ability to drive domain specific discussions, leading experts in the field through active problem solving.
• Develops a high quality plan that is organized into manageable pieces that can be individually owned.
• Identifies risks and issues and presents recommended response plans to stakeholders.

To be successful, you should have:

• Strong leadership ability demonstrated through extensive experience managing teams.
• Demonstrated ability to influence at the VP level within a matrixed environment.
• Knowledge of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Agile and Scrum development methodologies, project/program framework best practices, tools, and techniques.
• Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs.
• Agile training and experience preferred.
• Deep RevOps experience; strong understanding of SMB B2B SaaS go-to-market strategy, processes, pipelines, and technology. [Specific focuses okay (sales, marketing, customer success, etc)].
• Advanced knowledge of Salesforce, HubSpot, and experience with BI tools such as Tableau or Mode Analytics.
• Excellent communication skills, including the ability to synthesize data into understandable information that supports effective decision making.
• Experience with digital transformation of rev technology tooling.
• To be comfortable in an ambiguous and fast-paced environment. We're growing fast and things are changing every day - what worked yesterday might not anymore.
• The ability to work on multiple projects simultaneously, and establish new processes while streamlining existing ones.
• To be a champion of Jobber's culture and core values - humble, supportive, and give a sh*t.

Location

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $151,200, a midpoint of $177,900, and a maximum salary of $204,500, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process

What you can expect from Jobber

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant
• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us

Job by job, we're transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they're successful we all win

#J-18808-Ljbffr