Technology Platform - Toronto - Intercept

    Intercept
    Intercept Toronto

    2 days ago

    Full time
    Description

    We're looking for a Technology Platform & IT Specialist.

    Intercept is an award-winning B2B marketing agency specializing in creating impactful digital content, creative, and campaigns that engage IT and business decision-makers.

    We work with some of the largest enterprise technology companies in the world, including Microsoft, SAP, Intel, HP, Cisco, GitHub, and more, helping them connect with their target audiences in meaningful ways.

    As a Certified Great Place to Work, we foster a collaborative and innovative environment where employees excel. With a fully remote workplace, we provide our team the flexibility they need to thrive both at home and at work.

    ROLE OVERVIEW


    The Technology Platform & IT Specialist is a hybrid role that supports Intercept's operational backbone and innovation agenda. Reporting to the Director of Operations, this role is responsible for leading the evaluation and enablement of new marketing and AI platforms across the business, and triaging core IT needs, maintaining agency security posture.

    This is a hands‑on, cross‑functional role ideal for someone with an IT foundation and a strong interest in emerging technology. From troubleshooting everyday tech challenges to introducing new tools that level up agency performance, this person will be the go‑to for all things platforms and systems.

    As a member of Intercept's AI Council, this role will help shape how the agency adopts and integrates new technologies, balancing innovation with security and operational excellence. It's also a strong stepping stone to a future role in operations leadership or technical innovation management, with opportunities to grow into more strategic oversight as expertise deepens and impact scales.

    Responsibilities


    Platform Sourcing & Enablement

    • Research and recommend new marketing and AI platforms that align with agency needs
    • Evaluate platforms for security, compliance, and scalability before agency-wide adoption
    • Collect and maintain best practices, case studies, and partner pricing
    • Complete certifications and training in priority platforms
    • Lead internal training and upskilling sessions to support agency adoption
    • Maintain a centralized library of approved and evaluated tools

    Implementation & Optimization

    • Review internal briefs and recommend the right‑fit tools for client and internal projects
    • Lead implementation and onboarding of selected platforms
    • Proactively identify and recommend optimizations to increase efficiency or impact
    • Support agency innovation initiatives by collaborating with cross‑functional teams such as Intercept's AI council
    • Support agency website updates and light troubleshooting in WordPress, ensuring smooth performance and up‑to‑date content.

    IT Triage & Support

    • Triage first‑level IT issues (e.g., password resets, access issues, connectivity)
    • Monitor for security risks and support resolution with external partners (e.g., Microsoft)
    • Coordinate vendor support for specialized or escalated issues
    • Track hardware and software usage across the agency
    • Coordinate with internal teams or vendors for larger‑scale website issues beyond day‑to‑day WordPress updates.
    • Maintain visibility into the agency's IT stack and risk posture
    • Maintain clear documentation of IT processes, resolutions, and system updates

    Qualifications

    • 3–5 years of experience in IT support, cybersecurity, or marketing technology role (agency or creative environment a plus)
    • Background in IT systems, support, or security (formal training, certifications, or equivalent hands‑on experience all welcome)
    • Curiosity and demonstrated passion for exploring new tools, especially AI and martech
    • Strong communication and teaching skills; able to translate complex tools into approachable guidance
    • Comfortable leading conversations with internal stakeholders and external vendors
    • Experience with WordPress (content updates, troubleshooting, or light site maintenance) is an asset

    Why Intercept?

    • Competitive pay: $60,000-$70,000 (based on experience).
    • Use of our company cottage at Innisfil's Friday Harbour Resort. We'll even give you a paid day off to enjoy it for a long weekend
    • Monthly telecommunications allowance towards use of your home internet and mobile phone.
    • Comprehensive dental and medical benefits plus a Health Care Spending Account.
    • Annual wellness fund.
    • Group RRSP fund-matching program eligible after 3 years in role.
    • Work with an award-winning B2B marketing agency at the forefront of AI innovation.
    • Support client relationship initiatives that contribute to business growth
    • You connect with Intercept's RISE values: Risk, Initiative, Support and Effort.

    #J-18808-Ljbffr
  • Work in company

    SAP Business Technology Platform

    Only for registered members

    SAP Business Technology Platform (BTP) expert with long-term contract role or permanent full-time position in Toronto. · ...

    Toronto, Ontario

    2 weeks ago

  • Work in company

    SAP Business Technology Platform

    Only for registered members

    Design integrations on SAP BTP Integration Suite (Cloud Integration/CPI), API Management, Event Mesh. · ...

    Toronto, Ontario

    2 weeks ago

  • Work in company

    Technology Lead – AML Platforms

    Only for registered members

    This role requires a Technology Lead to deliver technology solutions from design and development through production deployment and transition to business-as-usual support. · ...

    Greater Toronto and Hamilton Area, Ontario

    1 month ago

  • Work in company

    VP, Media Platforms and Distribution Technology

    Only for registered members

    We are seeking a senior technology and operations leader to own and evolve our broadcast platforms media operations workflow automation enabling a faster more flexible highly scalable content supply chain This role combines broadcast technology leadership media operations enterpr ...

    Toronto, ON

    2 weeks ago

  • Work in company

    SAP Business Technology Platform

    Only for registered members

    7–10+ years of experience in enterprise integrations, specifically on SAP BTP Integration Suite/CPI with HR domain experience. · ...

    Toronto

    2 weeks ago

  • Work in company

    VP, Media Platforms and Distribution Technology

    Only for registered members

    Vice President, Media Platforms and Distribution Technology · We are seeking a senior technology and operations leader to own and evolve our broadcast platforms, media operations, and workflow automation, enabling a faster, more flexible, and highly scalable content supply chain. ...

    Toronto, ON, Canada

    4 days ago

  • Work in company

    Director Marketing Technology and Digital Platforms

    Only for registered members

    As Director Marketing Technology AI Enablement at Fidelity Canada you will lead their marketing technology strategy governance innovation agenda ensuring all marketing platforms data AI capabilities operate as a unified ecosystem that drives automation personalization business re ...

    Toronto, Ontario

    1 month ago

  • Work in company

    Director Marketing Technology and Digital Platforms

    Only for registered members

    Job Description · Current work authorization for Canada is required for all openings · You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement · Company Overview · At Fidelity, we've been helping Canadian investors build better financia ...

    Toronto, Ontario

    6 days ago

  • Work in company

    Director Marketing Technology and Digital Platforms

    Only for registered members

    Job Description · Current work authorization for Canada is required for all openings · You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement · Company Overview · At Fidelity, we've been helping Canadian investors build better financia ...

    Toronto $188,000 - $220,000 (USD) per year

    4 days ago

  • Work in company

    SAP Business Technology Platform

    Only for registered members

    The SAP Business Technology Platform Integration Specialist will design & build integrations on SAP BTP. · Design & Build Integrations on SAP BTP · Migrate from SOAP to REST · ...

    Toronto

    2 weeks ago

  • Work in company

    VP, Media Platforms and Distribution Technology

    Only for registered members

    We are seeking a senior technology and operations leader to own and evolve our broadcast platforms, media operations, and workflow automation. · ...

    Toronto Full time

    3 weeks ago

  • Work in company

    Associate Vice-President, Digital Technology Platforms

    Only for registered members

    We are driving a transformation in the insurance industry one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. · The best part is that you will work with people who care passionately about you our clie ...

    Toronto, Ontario

    1 month ago

  • Work in company

    Associate Manager, Marketing Web Platforms, Marketing Technology

    Only for registered members

    We're seeking a strategic and technically-skilled web marketing leader to drive the roadmap and optimization of DoorDash's Marketing web properties. · ...

    Toronto, ON

    1 month ago

  • Work in company

    AVP, Global AI Technology Platforms and Solutions

    Only for registered members

    We are seeking an AVP to lead Manulife's Global AI Technology Platforms and Solutions organization This technology leadership role is central to bringing Manulife's AI strategy and vision to life. You will lead the engineering, operations, and enablement teams responsible for Man ...

    Toronto, ON MW E

    19 hours ago

  • **Managing Director, Value Creation, Platform Technology Engineering · The Opportunity** · This is an exciting opportunity to help build and scale the Technology & Data Centre of Excellence that drives measurable value creation across a diverse global portfolio. As Managing Direc ...

    Toronto, Ontario

    4 days ago

  • Work in company

    Manager, Platform Technology

    Only for registered members

    We're passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow today. · The Manager Platform Technology plays a critical part in coordinating platform enhancements overseeing support operations enabling seamless in ...

    Pickering

    1 month ago

  • Work in company

    AVP, Global AI Technology Platforms and Solutions

    Only for registered members

    We are seeking an AVP to lead Manulife's Global AI Technology Platforms and Solutions organization This technology leadership role is central to bringing Manulife's AI strategy and vision to life. You will lead the engineering, operations, and enablement teams responsible for Man ...

    Toronto $129,800 - $241,200 (CAD)

    21 hours ago

  • Work in company

    Vice President, Media Platforms and Distribution Technology

    Only for registered members

    We are seeking a senior technology and operations leader to own and evolve our broadcast platforms, media operations, and workflow automation, · , · , · , ...

    Toronto

    2 weeks ago

  • Work in company

    AVP, Global AI Technology Platforms and Solutions

    Only for registered members

    We are seeking an AVP to lead Manulife's Global AI Technology Platforms and Solutions organization This technology leadership role is central to bringing Manulife's AI strategy and vision to life. You will lead the engineering, operations, and enablement teams responsible for Man ...

    Toronto $129,800 - $241,200 (CAD) Full time

    1 day ago

  • Work in company

    Associate Manager, Marketing Web Platforms, Marketing Technology

    Only for registered members

    The Marketing Technology team is responsible for delivering best-in-class tools, data, · and processes so teams at DoorDash can effectively acquire new customers, · drive retention, ...

    Toronto, Ontario

    1 month ago

  • Work in company

    Associate Vice-President, Digital Technology Platforms

    Only for registered members

    We are driving a transformation in the insurance industry, · one that leverages our cooperative values · and builds a digital enterprise that stands out · in an increasingly crowded digital world. ...

    Toronto

    1 month ago

Jobs
>
Toronto