Senior Product Manager, Legal - Calgary - Clio

Description

Company Overview

Clio is more than just a tech company – we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Job Summary

We are currently seeking a Senior Product Manager, Legal to join our Clio Work Team. This role will be based out of one of our Canadian hubs (Vancouver, Calgary, Toronto) in a hybrid capacity if you are near one of our offices, or remote in the US.

What Your Team Does

Document and legal‑related workflows are mission critical for any legal practice. Our customers generate, receive and review millions of documents every year. The entire justice system functions through the flow and exchange of documents. Lawyers need efficient and reliable ways to generate and review a wide variety of documents. You will drive the product vision, strategy and roadmap execution for a critical aspect of our Clio Work product globally and coordinate with key stakeholders across the product ecosystem to enable powerful horizontal workflows.

What You'll Work On

• Product Leadership + Execution: In collaboration with your Developer and Designer counterparts (your triad) you will drive successful outcomes for customers. Working from the overarching strategy set by leadership you will build products and features that make our customers' workflows more efficient and productive. You will be responsible for establishing key outcomes and metrics to drive our vision and mission.
• Cutting‑edge technology: You will envision how to leverage AI to radically improve the practice of law.
• Strategy and Prioritization: You will drive customer and market research, identify opportunities in the Clio Work space, develop unbiased business cases and determine priorities that deliver significant impact for our customers and our business.
• Market and Customer Understanding: You will develop strong relationships with our customers and be engaged in constant communication with customers (existing, churned and prospect), as well as a deep understanding of the markets in which we operate.
• Systems Integration: In partnership with Engineering, you will drive the unification of horizontal workflows.
• Partnerships: You'll act as the product liaison for partnerships, focusing on the technical complexities and user experience considerations that come with integrating third‑party services.

What You Bring

• Proven track record of having independently taken multiple products or features from ideation to a successful launch and landing.
• Show a strong track record of meaningful accomplishments, even outside traditional work experience.
• Operate with an entrepreneurial mindset; proactive, resourceful, and naturally take ownership.
• Demonstrate strong curiosity and self‑reliance; able to figure things out independently in ambiguous situations.
• Think holistically about product, from user experience to pricing and internal tooling.
• Apply systems thinking to connect workflows, tools, customer needs, and business outcomes.
• Design and document key workflows, especially where documents and structured processes are involved.
• Thrive in stretch roles and have successfully stepped up into more senior responsibilities.

Bonus Points If You Have

• Founder or Co‑Founder experience.
• Legal expertise or experience working in the legal industry.
• Adjacent experience with other judicial solutions that complement your legal subject matter expertise (experience working with or for legal providers).
• Document/Content generation experience using AI.
• Knowledge of document standards, especially in the legal industry (ex. ISO).
• Successfully launched products in global markets.
• A number of failures under your belt, the learnings of which you can bring to Clio.
• Have the ability to foster strong relationships with stakeholders at all levels within the organization.
• Have a track record of breaking down objectives into initiatives and delivering to customers at scale.
• Demonstrable experience self‑serving answers, insights and data from a variety of data analytics tools.

Benefits

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

• Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The full salary range* for this role is $137,500 to $161,800 to $186,100 CAD. Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Disclaimer

We only communicate with candidates through official email addresses.

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