Delivery Supervisor - Ottawa, Canada - PepsiCo

PepsiCo
PepsiCo
Verified Company
Ottawa, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Overview:


PepsiCo Canada employs nearly 10,000 Canadians and is organized into two business units - PepsiCo Beverages Canada, which includes brands such as Pepsi, Gatorade and Tropicana; and PepsiCo Foods Canada, which includes Frito Lay Canada and Quaker foods & snacks.

PepsiCo Canada, in turn, belongs to the global PepsiCo, Inc., family.


At PepsiCo Canada, we're committed to achieving business and financial success while leaving a positive imprint on society - delivering what we call Performance with Purpose.

Performance with Purpose is at the heart of every aspect of our business.

Our people are our greatest asset.

By supporting their ability to work effectively together and providing them with the tools they need to succeed, we are ensuring that PepsiCo Canada is the kind of company where talented people of all backgrounds want to work.


Responsibilities:

The

Delivery Supervisor contributes to the success of PepsiCo Beverages Canada by leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment.

  • Manage a group of 25+ delivery drivers (AZ qualified)
  • Answer Field customer calls regarding deliveries and ensure 100% customer service
  • Ensure store delivery time windows are met daily
  • Work proactively with crossfunctional teams, including Sales and Warehouse, to understand and meet the needs of the customers
  • Coach, lead and develop drivers to support the sales organization and improve daily productivity by leveraging coaching tools and conducting route rides twice a week (minimum)
  • Maintain process improvement to further enhance productivity of deliveries
  • Ensure compliance of Department of Transportation and PBC safety standards; conduct team meetings and safety training to ensure that preventive measures are enforced
  • Continuous improvement of business performance through team leadership, developing P&L knowledge, and accountability for key metrics

Qualifications:

  • A minimum of 2 years managing frontline employees
  • Bachelor's degree and/or equivalent work experience
  • Ability to work a flexible schedule including early mornings, evenings &/or weekends
  • Must be willing and able to lift up to 40 lbs periodically.
  • Must be legally eligible to work in Canada
  • Bilingual an asset (French/ English)

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