Appliance Sales Professional - Toronto - Engineering Search Firm Inc

    Engineering Search Firm Inc
    Full time
    Description

    As an Appliance Sales Professional, you will play a critical role in delivering a seamless and positive buying experience. This position focuses on maximizing sales performance, maintaining strong customer relationships, and driving customer satisfaction in a fast-paced retail environment.

    This is a commissioned based role, with great expectations of making decent money.

    Locations

    Whitby, Ontario

    Stoney Creek,

    Must be available to work evenings, weekends, and peak retail periods.

    Key Responsibilities

    • Generate sales through in-store, phone, and email interactions with customers
    • Greet customers and assist them with product selection based on their needs
    • Maintain a high level of product knowledge to confidently present and recommend appliances
    • Accurately enter and process customer orders using ePASS system
    • Prepare quotes, confirm pricing, availability, and applicable rebates
    • Participate in vendor training, product knowledge sessions, and merchandising activities
    • Handle customer payments, deposits, and process cash sales when required
    • Maintain detailed and accurate records of all customer communications and transactions
    • Follow up on customer quotes and inquiries to support the full sales cycle
    • Attend and represent the company at trade shows, events, and open houses when required
    • Collaborate with store managers and team members to support store sales objectives
    • Provide after-sales support and help resolve customer concerns promptly and professionally
    • Maintain a clean, organized, and customer-friendly retail environment
    • Stay informed about market trends, new products, and competitor offerings

    Qualifications

    • Experience in retail sales preferred (appliance or home product experience is an asset)
    • Excellent customer service, communication, and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong organizational and time management skills
    • Proficient in Microsoft Outlook, Windows, and CRM/order entry systems
    • Capable of explaining technical product features and benefits to a wide range of customers
    • Self-motivated, energetic, and results-driven with a strong work ethic
    • Strong problem-solving and objection-handling skills
    • Able to travel occasionally for sales events or training

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