Campaign Specialist - Toronto, Canada - TeleperformanceCanada

Description

About Us:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing.

With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture:

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous
• We encourage and trust your decision making skills.
• Progressive work environment
• If you have skills to prove we have all ladders for you to grow.

• Flexible

• We believe in results.

• Innovative

• All ideas matters.

• Inclusive

• Everyone is Included and everyone wins.
• We work hard and party even harder.

About the job:

In this role, you will partner with an assigned portfolio of new clients to help them develop their first online advertising campaigns with the opportunity of having a significant impact on their business.

It is a target driven environment, where you will work towards individual targets and be part of a larger onboarding team.

Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments.

Responsibilities:

• Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management.
• Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns.
• Interpret and develop business plans focused on driving customer goal achievement.
• Hit productivity, upsell, and customer impact targets.
• Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities.
• Manage daily activities independently and proactively based on customer needs and incentives.

Qualifications:

• Bachelor's degree, College degree or equivalent Degree.
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Ads or any Digital Marketing tool, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

Skills:

• Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price.
• Excellent verbal and written communication skills within required language(s).
• Dependable, reliable with strong work ethic.
• Analytical and creative mindset, ability to solve problems.
• Proactive, organized, responsible, proven ability to work well with a team.

Benefits & Perks:

• Established career path supported by selfassessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs.
• Positive and supportive environment.
• Weekly Friday socials, trivia nights, games, and movie outings.
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule:

• Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location:

• Hybrid setup, 4 weeks of product training will be onsite.