Contact Center AI

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · ...

We are seeking an experienced Manager of Navigation Services to lead and scale our patient support operations across North American markets. This role is critical to ensuring exceptional patient experiences, regulatory compliance, and efficient contact center performance in a 24/ ...

MCI is one of the fastest-growing tech-enabled business services companies in USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS ...

Fonemed is a fast-growing healthcare technology company seeking an experienced Manager of Navigation Services to lead and scale patient support operations across North American markets. · Lead a distributed team supporting appointment scheduling, patient intake, technical support ...

MCI is seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industri ...

Contact Center Manager (Manager of Navigation Services) Full Time – St. John's, NL Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care As we continue to expand, we're looking for a motivated Manager of Navigation Services t ...

We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a high-volume BPO environment. · ...

Groupe Nordik is seeking Contact Center Agents to support customers via phone, chat, and/or email. · ...

+Contact Center Manager (Manager of Navigation Services) · +Fonemed is a fast-growing healthcare technology company on a mission to transform how providers deliver care. · +We are seeking an experienced Manager of Navigation Services to lead and scale our patient support operatio ...

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · ...

We're building a relationship-oriented bank for the modern world. · Qualifications ,<li You put our clients first.<LI you engage wiht purpose to find te right solutiosn.LI You go tha extra mile because its theright thing do<iYou are fluent in french an english toi support busines ...

We're building a relationship-oriented bank for the modern world. · ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · Assess automation use cases and recommend appropriate patterns (deterministic, generative, hybrid) · Establish and run sustainment proce ...

This role involves delivering high-impact training programs to prepare agents for client expectations and exceptional customer experiences. The ideal candidate will be responsible for facilitating training sessions across multiple client accounts while maintaining accurate traini ...

We will be working with a US consulting firm on a variety of Contact Center Engineer/IVR/Routing Engineer type roles. · ...

We are looking for friendly, reliable, and customer-focused Customer Service Representatives to join our Contact Center team. · ...

To ensure quality services and accuracy in booking occupational testing across Canada and the US when necessary and perform basic account creation and maintenance in order to provide first-call resolution. · ...

We're building a relationship-oriented bank for the modern world. · You put our clients first. · You engage with purpose to find the right solutions. · ...