IT Coordinator - Vancouver, Canada - RAM Consulting

RAM Consulting

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Overview

Reporting to the IT Systems Administrator-Team Lead, the IT Coordinator will be responsible for supporting the Corporate Desktop Environment.

Key Responsibilities

Provide support and maintain the company information systems and networks;
Install, maintain and update Microsoft Windows workstations, Microsoft Office products, and workstations related software used in the corporate environment;
Upgrade and install new hardware or software on new and existing computer and platforms;
Support installation and setup of Corporate networking, printers, scanners, workstations and communication devices (phones, softphones, videoconferencing equipment, etc.);
Assist and participate in various IT projects such as evaluating new hardware or software and implementing new products and technologies;
Provide technical support to Corporate users, workstations, related software and hardware;
Respond and handle service requests as submitted by Corporate users and initiate escalation to various IT groups if required;

Technical Competencies

Knowledge and experience of Microsoft Office suite;
Knowledge and experience supporting Microsoft Exchange users using Microsoft Outlook and Outlook Web client;
Strong knowledge of computer networking, wireless technology, printer setup and configuration;
Experienced at troubleshooting Corporate workstation related issues;
Good problemsolving skills and willingness to assist Corporate users in a professional and helpful manner;
Ability to deal with others with diplomacy and good judgment; and
Ability to work in a teamoriented, collaborative environment with a strong customerservice orientation;
2+ years' experience working in Corporate Microsoft Active Directory environment serving Windows 10 workstations;
Diploma or Degree in Computer Science, or equivalent combination of education and experience;
IT Certifications are considered an asset (MCSE, CCNA, Azure, O365) ;and
Experience with the following or similar technologies:
AZURE

Office or Windows36

Cisco Meraki
Windows Servers/AD
SolarWinds
Windows Defender
M365 Endpoint
Desktop Central or Manage Engine
Service Desk Plus.

Why You Should Join RAM

Tuition Reimbursement and Career Planning
Extended Health Benefits
RAM Intramural teams
Office Social Hours
Business Casual Environment
Quarterly Office Events
Office Potlucks
Community Involvement Days
Quarterly Goal Setting
Annual Performance and Salary Reviews

For five consecutive years, RAM has made Canadian Business and Maclean's Growth 500 ranking of Canada's Fastest-Growing Companies. Ranking Canada's Fastest-Growing Companies by five-year revenue growth, the Growth 500 profiles the country's most successful growing businesses.

Interested?