Senior Program Manager - Toronto - Global Technical Talent

Description

Primary & Alternate Job Titles

Senior Program Manager
IT Program Manager
Enterprise Program Manager
Technology Program Director
Senior IT Delivery Lead
Strategic Program Lead

Location

Toronto, ON

Onsite Flexibility

Onsite

Contract Details (Contract roles only)

• Position Type: Contract
• Contract Duration: 6 Months
• Start: As Soon As Possible
• Pay Rate: C$ /hr

Job Summary

The Senior Program Manager (IT) is responsible for leading large-scale, complex, multi-year technology programs spanning business areas, delivery teams, and vendor partners. This role provides strategic oversight, governance, and end-to-end delivery leadership to ensure programs meet business objectives, align with enterprise architecture standards, and deliver measurable value. The Senior Program Manager drives collaboration across cross-functional teams, manages risks and financials, and ensures solutions are delivered on time, within scope, and within budget while maintaining strong governance and executive transparency.

Key Responsibilities

Program Leadership & Strategy

• Define program vision, scope, objectives, and success measures aligned with enterprise and business strategies
• Develop multi-year program roadmaps integrating business priorities, technology strategy, budgets, and resource capacity
• Provide leadership across multiple concurrent projects ensuring cohesive delivery

Governance & Stakeholder Management

• Establish program governance including decision forums, reporting structures, and performance metrics
• Lead communication with senior executives, business partners, and technical leadership
• Manage competing priorities and negotiate solutions across stakeholder groups

Program Delivery & Execution

• Oversee end-to-end planning, execution, monitoring, and closure of program components
• Drive status reporting including progress, risks, issues, dependencies, and budget health
  
• Ensure quality assurance, architectural alignment, and adherence to IT policies and standards

Financial & Resource Management

• Develop and manage multi-year budgets, forecasts, and investment proposals
• Allocate and optimize resources across project teams and vendor partners
• Oversee procurement activities, contracts, and vendor performance

Risk & Issue Management

• Identify, document, and mitigate risks and issues throughout the lifecycle
• Lead escalation management and cross-team dependency resolution
• Implement proactive risk detection and strong program control frameworks

Leadership & Team Development

• Provide coaching and direction to project managers, business analysts, technical leads, and delivery teams
• Foster collaboration, accountability, and continuous improvement
• Champion diversity, inclusion, and high-performance team principles

Required Experience

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience
• 8+ years of progressive experience in IT project/program management
• Experience leading large, complex, multi-stakeholder initiatives
• Experience in Agile, Waterfall, and hybrid delivery methodologies
• Strong understanding of enterprise IT systems, integration, cloud technologies, cybersecurity, and solution delivery
• Advanced skills in program planning, financial management, risk management, and governance
• Demonstrated vendor and contract management experience
• Exceptional communication and negotiation skills

Nice-to-Have Experience

• PMP, PgMP, or PMI-ACP certification
• PROSCI Change Management
• ITIL certification
• Agile/Scrum certifications (CSM, SAFe)

Required Skills

• Program Governance & Strategy
• Financial & Resource Management
• Enterprise IT Delivery Leadership

Preferred Skills

• Vendor & Contract Management
• Risk & Change Management
• Cloud & Enterprise Architecture Alignment
• Agile & Hybrid Delivery Frameworks

Additional Skills from Original Description

• Strategic thinking
• Leadership and influence
• Stakeholder engagement
• Decision making
• Change leadership
• Problem solving
• Financial acumen
• Delivery excellence

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

Mission-driven, sustainability-focused transit organization delivering integrated transportation solutions that enhance regional prosperity and quality of life. The organization values collaboration, innovation, and inclusion, with a strong commitment to equity, diversity, and community engagement. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number

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