- Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues.
- Cleans up to 15 guestrooms daily to the correct Fairmont Hotels & Resorts Guest Room standards.
- Cleans up to 13 house cleanings every 3 months.
- Maintains supplies and reports any shortages in supplies promptly
- Reports any maintenance concerns as well as guest issues.
- Adheres to the procedures of key control.
- Adheres to Fairmont Hotels & resorts grooming standards.
- Reports any suspicious people or activity to the Manager on Duty.
- Completes assigned daily tasks and reports any tasks not finished.
- Attends and participates in daily Housekeeping briefings and completes Housekeeping standard of the day.
- Completes quarterly projects such as mattress turnings.
- Adheres to Health & Safety policy and ensuring safe work practices are followed at all times.
- Adheres to the hotel's environmental policies and procedures.
- Other duties as assigned.
- Warm and caring personality; previous housekeeping experience is an asset.
- Ability to anticipate and focus attention on guest needs, being professional and welcoming.
- Excellent organizational skills and time management.
- Must possess outstanding guest service skills with a professional presentation.
- Detail orientated and keen attention to guest requirements.
- Effective telephone and basic computer skills an asset.
- Previous Housekeeping/cleaning experience an asset.
- Must be physically fit in order to lift items up to 10kg.
- Must be flexible in terms of working days and hours.
- Proficient in English.
- WHMIS training an asset.
Housekeeping Room Attendant - Winnipeg, Canada - FAIRMONT
Description
Job DescriptionYou are at the heart of the hotel As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
What you will be doing:
Your experience and skills include:
Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.