Program Knowledge Manager - Ottawa, Canada - Cuso International

Cuso International

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Ottawa, Ontario (currently remote)

Reports to:
Senior Manager, Program Quality & Impact

Status:
Permanent, full-time

Classification:
Management

Salary range:
CA$78,000 - CA$90,000 per annum

Language requirements:
English & French or English/Spanish essential

ABOUT CUSO INTERNATIONAL

Cuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups.

Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action.

We believe that by sharing skills, we can build better futures.

ABOUT THE ROLE

The Program Knowledge Manager leads the development and refinement of a knowledge framework that captures, catalogues and disseminates the knowledge, experience and impact of Cuso International's programming and identifies opportunities to mobilize this information.

Reporting to the Senior Manager, Program Quality and Impact, this role works collaboratively with internal stakeholders and builds relationships with external stakeholders to share results of our programs and to increase interest and engagement in Cuso's work.

KEY RESPONSIBILITIES

Develop a strategy and framework to identify, capture and share knowledge and information of Cuso's programming to generate understanding and engagement with internal and external stakeholders
Identify and engage with platforms, networks and alliances that are aligned with Cuso's strategic objectives in order to extend Cuso's contributions to advancing global development goals in these areas
Establish methods to retain and make accessible the intellectual knowledge of volunteers and partners to enhance the quality of placement outcomes and allow for broader impact
Provide technical guidance and expertise to Monitoring, Evaluation, Accountability and Learning (MEAL) teams to facilitate evidencebased communication and decision making
Oversee the planning, delivery and monitoring of programmatic learning activities for volunteers and staff, e.g. Skills and Knowledge for Working in Development (SKWID), RBM, etc.
Create knowledge products for internal reference as templates of best practice
Establish knowledgesharing systems to increase organizational efficiency
Develop a repository for management toolkits and organization's intranet for effective collaboration across countries of operation
Lead the learning component in both programmatic and organizational areas across Cuso International
Collaborate with the Country Program Offices, International Programs, Resource Development, Human Resources and Communications and Marketing teams to determine and deliver tailored knowledge needs
Identify and curate stories and narratives that demonstrate thought leadership and impact to a range of audiences
Establish a culture of practice where all individuals reflect on how the deliverables of their roles could meet organizational learning needs and what training programs could be designed to share learning
Advance the development of Cuso's knowledge management, organizational learning, MEAL framework
Steward the strengthening of internal systems for storage, management and dissemination of knowledge
Leading the Program Knowledge Team
Perform other duties as required
Essential requirements_
Relevant educational background, preferably Master's level in a related field
7 years' experience in international development, with a minimum of three years of experience managing others
Good understanding of program development and experience working in a thought leadership environment focussed on gender equality and social inclusion, the empowerment of women and girls, economic opportunities for youth and the global Sustainable Development Goals
Strong analytical skills with the ability to translate complex concepts into clear, understandable ideas
Excellent written and oral communication skills in English and French, with the capacity to synthesize information and provide written materials that meet the needs of different audiences
Training and facilitation experience (in person and remote), including design and delivery of trainings
Familiarity with information and knowledge sharing platforms, e.g. SHAREPOINT
Demonstrated experience with using data analytics tools to support decision making, reporting and storytelling
Demonstrated ability to lead and inspire teams, including mentoring team members for professional growth
Committed team player who can work across diverse teams and circumstances, navigate different cultural contexts, and build effective working relationships
Strong command in the use of Microsoft Office tools
Able to work productively and professionally in a hybrid remote inoffice work arrangement within an already established and safe home office
Availability to trave