Technical Service Rep, Northern Alberta - Carestream Health

Description

Date:
Feb 13, 2023


Location:
AB, CA


Company:
Carestream Health


Carestream Health Inc.

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Position Summary:

You will support our X-Ray Equipment Service business as a Technical Service Representative based in an assigned area within Northern Alberta.

This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to regulatory requirements.

Position Responsibilities:

The Technical Service Representative will be responsible to support and service Computed Radiography Readers, Digital Radiography X-Ray Rooms, Digital X-Ray retrofit systems radio fluoroscopy equipment, and other hospital equipment.

This equipment can be located in Hospitals and/or Imaging Centers throughout Northern Alberta.
This position involves possible overnight travel and will be based in a home office.
A company provided vehicle, laptop, and cell phone are included. Benefits include an annual incentive plan and a benefits package.


Required Skills & Education:

• Biomedical Engineering Technology Diploma or an Electronics Engineering Technician Diploma or equivalent combination of education and experience;.
• 2+ years of experience in diagnostic imaging or 4+ years of experience in the electronics industry, preferably in a field service environment.
• Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products.
• Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.
• Ability to communicate, written and verbally, with various levels of employees and customers.
• Must have and maintain a valid driver's license and driving record that is compliant with Fleet Policy.

Desired Skills:

• Experience with X-Ray, Complex Medical Device, Knowledge of Carestream Equipment preferred.

Work Environment:


Remote:
Hospitals and Imaging centers


Physical Demands and Work Environment:
The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required.

Must be flexible in working hours as this position will require customer support during non-regular business hours, occasional overtime, and/or weekend work as necessary.

Job operates in the hospital/medical environment and remotely from a home office location.

Use of personal protective equipment (PPE) may be required to adhere to certification/credentialing required by the customer in connection with admission into its facilities to perform job duties.

Customer requirements may include, but are not limited to, drug testing and immunizations as dictated by the customer or facility policy.

Physical Requirements:

Frequently lifting, carrying, pushing, or pulling up to 20 pounds. Occasionally lifting or carrying items over 50 pounds.


Carestream is an Equal Opportunity Employer
Carestream is an equal opportunity employer. We recruit, employ, train, compensate and promote without regard to any status protected by applicable laws where Carestream operates. In Ontario, the applicable law includes, but may not be limited to, the _Human Rights Code_.

**Requisition ID: 3094