Shft Mgr, Slots-chw - Chilliwack, Canada - Great Canadian

Great Canadian

Verified Company

Chilliwack, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

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DUTIES/RESPONSIBILITIES:

Providing leadership, direction and mentoring to the table games and slot operations at the site level as well as developing performance objectives and delivering performance evaluations for direct reports
Upholds exceptional Guest Services at all times
Assist in developing operations promotions
Managing departmental budgets and labour utilization
Review revenue and labour reports; makes recommendations on opportunities for efficiencies.
Training team members
Prepare and submits slots reports.
Managing team members' performance and attendance
Inspecting the gaming floor for repair, maintenance and facilities reporting
Liaising and communicating effectively with all appropriate operational departments
Developing and cultivating strong working relationships with all stakeholders: guests, ownership and team members
Verifying requests for fills, credits and inventories
Ensuring compliance with licensing laws, health and safety and other statutory regulations
Performing other duties as assigned or directed

EDUCATION /QUALIFICATIONS

Minimum of 2 years' experience in gaming management (or a suitable combination of progressive supervisory and management experience)
High School Diploma; Post Secondary education or a suitable combination of education and experience an asset
Full availability to work full time, with flexibility for scheduling
Knowledge of all games and gaming industry standards
Must have superior verbal and written communication skills; problem solving abilities
Computer literacy in MS Office
A willingness to learn, develop and achieve new skills for personal and professional development
The ability to successfully obtain or maintain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)
A minimum of 6 months experience with GCE\
Proven leadership, managerial and motivational skills.
Able to manage a large variety of projects and tasks simultaneously.
Live GCC's Values on the job: Integrity, Trust & Transparency, Drive to Succeed, Service Excellence, and Connected to Communities.
A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

WORK ENVIRONMENT CONSIDERATIONS

Regular casino environment, standing for long periods of time, some exposure to noise, some exposure to verbal abuse, nontraditional work hours weekends and nights required.