Receptionist (Permeant Full-time) - Winnipeg, Canada - Siloam Mission

Siloam Mission

Verified Company

Winnipeg, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

This position will act as the first point of contact of visitors in 300 Princess Building.

Working primarily out of the 1st floor resource desk, the incumbent will be the face of the organization by greeting visitors at the door and answering the phone in a professional and personable manner.

Directing calls to the appropriate department, assisting community members with their donations, as well as general office duties will form the majority of this role.

KEY DUTIES & RESPONSIBILITIES

Monitor doors that are on the buzzer system, greeting donors, taking donations and directing visitors as needed;
Answer phones, directing calls and relaying messages in a prompt and courteous manner;
Be knowledgeable about Siloam Mission and able to communicate this information effectively on the phone or to visitors that drop by;
Check phone messages each morning and several times throughout the day;
Accept mail and deliveries;
Send packages via courier;
Keep office supplies well stocked;
Make name badges for volunteers and staff, and program key swipes;
Keep phone lists updated and circulate to each department;
Be familiar with the phone system and be able to change programming as needed;
Make sure front entrance area is kept clean and donations are taken to the basement;
Assist donors with their donations by unloading them from vehicles and bringing them into the mission;
Facilities purchasing;
Monitoring of pest control;
HIPPO requests;

EDUCATION & EXPERIENCE

High school diploma;
Experience working in social services is an asset;
Office or Reception experience is an asset;

KNOWLEDGE/SKILLS/BEHAVIORS

Be able to work independently and as part of a team;
Superior interpersonal skills;
Professional, honest, organized, personable and dependable;
Skilled at prioritizing and multitasking;
Proficient in Microsoft Office, including: Word, Excel, Outlook;
The ability to do regular lifting in and around the 50 lbs. range;

RELATIONSHIP

Open office environment, shared office space;
Working closely with all departments in Siloam;
Working closely with all staff, volunteers and community members;

WORKING CONDITION

Hours of work: Monday-Friday, 8:00 4:30 pm;
Office environment;
Hazardous conditions could potentially include unpredictable or risky behaviours from community members;