Manager - Parts - Winnipeg, Canada - Inland Truck & Equipment
Description
DRIVE YOUR CAREER WITH INLAND
- Inland Truck & Equipment is an industry leader in the heavyduty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1600 employees across 40 locations in North America, Inland offers exciting employment opportunities that can help you drive your futureThis position is located at our sales and service dealership in Winnipeg, MB.
THE OPPORTUNITY
The Parts Manager will be responsible for the day-to-day operation of the Branch's Parts Department in compliance with the company's established policies and procedures.
This position effectively manages and directs all aspects of the Parts Department's operations in a manner that ensures maximum benefit to the dealership.
The Parts Manager also co-ordinates activities and co-operates with other dealership departments to best serve the customer.Further responsibilities include planning, directing and controlling all activities within the Parts Department to ensure that overall profitability and growth objectives are met or exceeded.
This position is also responsible for the parts department's overall performance and profitability and maintaining the highest level of customer service and professionalism in serving our customers' needs.
YOUR RESPONSIBILITIES- Build the organization by establishing parts department policies and procedures
- Develop sales and gross profits by:
- Establishing realistic sales objectives
- Encouraging aggressive marketing by all parts department employees;
- Effective merchandising and advertising methods within budget allocation, including taking advantage of all manufacturers' inventory coop advertising;
- Establishing a competitive parts pricing policy while maximizing profitability;
- Ensuring customer satisfaction by maintaining an efficient and effective level of service and handling customer complaints immediately and according to the dealership's guidelines
- Working with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs;
- Analyzing sales, expenses and inventory monthly to maintain profit goals;
- Controlling costs by:
WHAT WE LOOK FOR
CANADA BENEFIT PACKAGE
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