Manager, Integrated Care - Kitchener, Canada - eHealth Centre of Excellence

eHealth Centre of Excellence

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program Overview:

The eHealth Centre of Excellence (eCE) develops, implements, and advances digital health tools and services - such as eReferral, eConsult, Virtual Care, Online Appointment Booking, Patient Forms, Tools for Electronic Medical Records, and Automated Solutions - to better serve clinicians and patients across the province.

We advocate for the continued and improved use of technology to enhance the connection and secure information-sharing between all clinicians in the patient's circle of care, as well as communication between clinicians and their patients.

We also support clinicians with tools that provide decision support at the point of care and improve data quality, leading to enhanced outcomes for patients.

Our organization works with system partners, regional and provincial agencies, Ontario Health Teams, clinicians, and patients to support priorities that ensure equitable, seamless care for all residents in Ontario, and co-leads two provincial programs: the Ontario eServices Program and Evidence2Practice Ontario.

Our founding vision is one of innovation and partnership, and our mission is to be the leading, trusted digital health partner for primary care and integrated patient care.

Here at the eHealth Centre of Excellence, we strive to cultivate a welcoming and collaborative work environment, where people are encouraged to share ideas and work together to turn them into real solutions that address the problems facing our healthcare system today.

We are proud to be recognized as a Great Place to Work and are a certified Living Wage Employer.

Position Description:

Key Roles and Responsibilities:

Lead and support efforts across the Integrated Care team to liaise with key stakeholders and partners (i.e. OHTs) and represent eCE as trusted partners and experts in integrated care
Collaborate and build consensus with external stakeholders to support the development of virtually enabled models of care
Convert stakeholderprovided direction and information into strategicallysound ideas and successfully implemented deliverables
Drive innovation by continuously taking initiative to identify improvements in clinical workflows
Work with the Director of Integrated Care to execute activities and strategies in alignment with eCE mission to be the leading, trusted, digital health partner for primary care and integrated patient care
Anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
Support the development of efficient and suitable strategies to deliver integrated care initiatives
Collaborate with Integrated Care team members to share knowledge and mine insights from emerging trends and prospect new integrated care solutions
Regularly report updates to the Director of Integrated Care
Perform other duties as required

Experience, Skills and Qualifications:

Minimum 5 years of relevant experience, including leadership of cross functional and multidisciplinary teams and oversight of information systems and projects in healthcare
Postsecondary degree in Health Informatics, Information Technology, Business Administration, Leadership or equivalent combination of relevant education and experience
Master's degree an asset
Change management experience and certification an asset
Project Management Professional certification or equivalent an asset
Proven track record of success in establishing partnerships with healthcare organizations
Knowledge of emerging technology trends in healthcare
Knowledge of health information systems, technology, and software
Strong conflict resolution, facilitation, negotiation and mediation skills with the ability to build consensus across a diverse group of stakeholders
Exceptional communication skills with the ability to effectively engage, collaborate, and build partnerships with key internal and external stakeholders
Demonstrated agility in learning and acclimating to unfamiliar business areas or technologies
Prior experience working efficiently in a diverse and fluid working environment
Ability to travel within Ontario as required

Feel like you don't meet all the requirements? If you have some of the skills and experience that we're looking for and are willing to learn the rest, we encourage you to reach out to us

We thank all interested applicants; however, due to the volume of resumes we receive only those selected for an interview will be contacted.