Executive Housekeeper - North Vancouver, Canada - Pinnacle Hotel at the Pier

Pinnacle Hotel at the Pier
Pinnacle Hotel at the Pier
Verified Company
North Vancouver, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Summary

Description of Duties:


  • Manage and oversee the daytoday operations of the hotel Housekeeping department, with strong focus on guest service and team results.
  • Inspect all guest rooms to ensure cleaning standards are consistently upheld.
  • Oversee and assign departmental schedules, monitoring labour costs to budget and needs of the business.
  • Assign daily tasks to the housekeeping staff in a fair and equitable manner.
  • Supervise, train, support, and monitor all department employee and supervisor team performance, including coaching and team building.
  • Ensure that all guest rooms, public areas and backofhouse work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue.
  • Assess and uphold health and safety standards, to encourage safe and efficient operations.
  • Manage a monthly linen inventory and a weekly supply inventory.
  • Complete purchases for the department, based on the needs of the business.
  • Approach all encounters with guests and employees in a friendly, serviceoriented manner, with focus on priority and VIP guests.
  • Work with engineering department to effectively maintain guest room and building condition, and identify any issues neccesary.
  • Maintain clear and effective communication between housekeeping and other departments.
  • Other duties as required.

Job Requirements

  • Minimum 5 years in an Executive Housekeeper/Housekeeping Manager position required.
  • Excellent knowledge of all aspects of hotel guest room and public areas cleaning.
  • Skilled in problem analysis, problemsolving and decision making.
  • Excellent organizational, written, and oral communication skills.
  • Must be a selfstarter, organized, taskoriented, and able to work under pressure in order to meet deadlines.
  • Demonstrated customer service, interpersonal, and team building skills. Exhibits selfconfidence, energy and enthusiasm.
  • Utilization of Opera (PMS and Micros systems (POS) is an asset
  • Possesses an eye for the smallest detail.
  • Must be able to work standing, clean guest rooms, and lift up to 40 lbs.
  • A bachelor's degree in hospitality is an asset.
  • Maintains a flexible schedule to accommodate operational needs of a hotel environment.
  • Adhere to Pinnacle at the Pier core values.
We value your interest. However, only those applicants selected for an interview will be contacted.


Job Types:
Full-time, Permanent


Pay:
$75,000.00-$80,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Onsite gym
  • Paid time off
  • Vision care

Schedule:

  • Day shift
  • Holidays
  • On call
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • North Vancouver, BC V7L 0B1: reliably commute or plan to relocate before starting work (required)

Experience:

- housekeeping management: 3 years (required)


Work Location:
In person
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