Operations Support Officer and Executive Assistant - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Operations Support Officer and Executive Assistant

What is the Opportunity?

As an Operations Support Officer and Executive Assistant, you will support the VP, Risk Strategy & Optimization (RSO), RSO senior leaders and the RSO team within Risk Operations.

You will be accountable for managing schedules, departmental events, communications and correspondence to ensure the effectiveness of the VP, RSO and the RSO team.

In addition, you will liaise with RBC Leadership and business partners on behalf of the VP, RSO, follow-up on action items, maintain calendars, coordinate travel arrangements, maintain and organize files, prepare correspondence and other presentation materials, and prepare/reconcile expense and payroll reports.

What will you do?

Provide proactive daily support to the VP, RSO through actively managing calendars, scheduling meetings, collecting information and preparing materials in advance of meetings while maintaining a high degree of confidentiality and accuracy within a fastpaced, deadline driven environment
Responsible for maintaining monthly FTE forecast and expense & payroll reporting for review
Provide support in the planning and development of internal and external meetings/conferences/events, RSO activities and key initiatives such as roundtable sessions and monthly team meetings
Coordinate all aspects of logístical organization of events, develop agendas, materials and routines, including action items and followups. Provide postevent support as needed
Use problemsolving skills and analytical skills to assist as the primary liaison for the VP, RSO, with senior internal and external stakeholders
Proactively manage travel arrangements/itinerary for the VP, RSO and RSO senior leadership team, ensuring seamless travel and efficient use of budgeting and resources
Obtain information from the RSO senior leadership team as required and concisely summarize the information into communications and presentations on a variety of topics and issues
Provide operational support to the team which may include but is not limited to coordinating new hires, managing technical and equipment needs and raising issues to HR while ensuring adherence to IT and team policies

What do you need to succeed?

Must-have:

3+ years of Executive or Administrative support experience supporting multiple senior leaders
Superior organizational skills, specifically around calendar management, scheduling, ability to organize, plan, and schedule activities
Strong interpersonal relationship skills in working effectively with various levels of staff, including senior management and executives; ability to work as a team member
Sound judgement in decision making, strong problemsolving and analytical skills, resourceful in working with others and representing the office of senior executives
Anticipate the needs of the VP, RSO and flag questions or opportunities before issues arise
Demonstrate initiative, a positive and helpful attitude when dealing with others in a professional manner
High proficiency in MS Office (Word, PowerPoint, Excel, Outlook), navigational skills (intranet, internet) and research skills

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed.

We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual.

Opportunity to be a valuable member of a critical team.
Comprehensive compensation including performance bonus, prorated vacation, flexible healthcare benefits.
Significant exposure to stakeholders across multiple businesses.
A collaborative culture that recognizes innovative business ideas.

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.