Administrator, CI Banking Support - Hamilton, Canada - Butterfield Support Services

    Butterfield Support Services
    Butterfield Support Services Hamilton, Canada

    2 weeks ago

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    Description
    Administrator, CI Banking Support Apr

    Stepup.

    At Butterfield, we provide financial services with a personal touch, we focus on results, we value relationships, and we celebrate success. If that sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at a leading, independent offshore bank and trust company.

    Administrator, CI Banking Support

    We need an administrator to support our front office teams in providing an excellent, first-class service to our clients.

    Your responsibilities will include:

  • Inputting new client onboardings and static data amendments.
  • Checking and preparing account closures.
  • Setting-up online users.
  • Maintaining the Bank's intermediary online platform.
  • Dealing with queries from online clients.
  • Preparing interest certificates and audit requests.
  • Activating Butterfield Online passwords.
  • Suggesting and implementing changes to procedures and updating the relevant manual.
  • Ensuring operational losses are kept to a minimum and any potential losses are identified and referred immediately.

    • Your qualifications and skills include:

  • Ability to produce quick and accurate work.
  • Ability to maintain high standards of customer service while working under pressure.
  • Good organisational, communication and interpersonal skills.
  • Proven IT skills and knowledge of network applications including Microsoft Office.
  • Ability to work under own initiative.

    • Does this sound like you?