Project Manager - London, Canada - Groupe Norbec inc

Groupe Norbec inc

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary:

Under the supervision of the Client Project Manager, the Project Manager serves as the primary point of contact for the client from the receipt of the signed quote to the shipment of the order.

This role acts as the conductor overseeing the progress of client projects, serving as the liaison between various Norbec departments (Sales, Estimation, Design, R&D, Production, Logistics, Installation, and Customer Service).

Responsibilities:

Collaborate with the estimation team for major and complex projects to ensure accurate customer communications.
Review customer quote requests and purchase orders (PO).
Generate quote requests based on customer needs (for nonlisted resale products, logistics, etc.).
Negotiate storage fees when applicable.
Participate in project governance:
Contribute to kickoff meetings with all stakeholders (R&D, sales, etc.).
Plan and lead kickoff meetings with clients and sales for complex projects.
Schedule and lead meetings with production and procurement departments for customer order followup (coordinate production and shipment dates).
Ensure communication and followups with the client throughout the project, obtaining missing information, addressing discrepancies, and providing visibility on project progress.
Prepare approval drawing requests if necessary, using the designated form, and validate them upon receipt before sharing them with clients. In case of multiple revision requests initiated by the client, inform the client of the additional cost and use the specific revision tag for prompt handling by the drawing team. If an engineer's stamp is required, request it.
Create orders in Epicor and monitor them in the system until closure.
Monitor project sites.
Provide support for aftersales service if necessary.
Monitor the profitability of assigned projects (costs, quality, time).
Coach and train team members as needed.

Required Education and Experience:

DEP or DEC in estimation, project management, architecture, or equivalent training.
Minimum of 5 years of experience in a similar position.
Experience in the construction or manufacturing industry (an asset).

Key Skills Required:

Goaloriented and customer servicefocused.
Ability to read plans and specifications.
Proficiency in Microsoft Office.
Knowledge of AutoCAD (an asset).
Familiarity with an integrated management software (ERP).
Knowledge of ePlans measurement surveys.
Understanding of various stages of a project lifecycle.
Familiarity with SharePoint.
Experience in food industry

Location:
Remote - Anywhere in Canada (if you are located less than 50km from Boucherville,Qc, Saint-Hyacinthe, QC or from Strathroy, ON, you will be required to come to the office three days a week)

Type d'emploi :
Temps plein

Rémunération :
à partir de 83 000,00$ par an

Avantages: