senior relationship manager - Orangeville - beBeeCustomer Oriented

    beBeeCustomer Oriented
    beBeeCustomer Oriented Orangeville

    2 weeks ago

    Full time

    Job title: Personal Banking Associate

    Description

    Key Banking Role:


    We are seeking a dynamic individual to join our team as a Personal Banking Associate.


    This role involves establishing and maintaining strong relationships with customers, providing guidance on banking solutions, and resolving customer queries.


    Responsibilities


    • Engage with customers in day-to-day advice needs, service transactions, digital education, and problem resolution related to banking solutions.  
    • Understand customer needs and guide them to the right contact person for appropriate solutions while exercising good judgment in confidential matters.  
    • Broaden customer confidence by educating them on mobile, ATM, and online banking.  
    • Support frontline staff with scheduled cash and non-cash transactions; resolve critical issues, report irregularities or potential incidents that may impact the work environment or compromise policies.
    ,

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