Travel Consultant/receptionist - Toronto, Canada - Senior Discovery Tours
2 weeks ago
Description
Senior Discovery Tours, the leader in fully escorted, all-inclusive group tours for the 55+ traveller is seeking a motivated, detail-oriented Travel Consultant/Receptionist that is passionate about travel to join our team at the Toronto office.
JOB REQUIREMENTS/QUALIFICATIONS:
This pivotal role at our Toronto office primarily focuses on Travel Consultant responsibilities, requiring expertise in tour itineraries, sales, and client account management.
Essential Duties and Responsibilities:
As a Travel Consultant:
- Be knowledgeable and accurately advise clients about insurance
- Sell itineraries and book clients on tour
- Manage Client accounts and process payments, maintaining accurate payment records
- Work with hotel vendors to book clients when necessary
- Coordinate with other consultants, air department and operations as needed in completing all functions related to assisting the client
As Receptionist:
- Serve as the face of the company when greeting clients, vendors and walkins
- Answer general questions from clients
- Answer phones in a professional manner, reroute calls and take messages when necessary
- Sort and distribute the mail
- Mail out brochures
- Manage and ship packages via various courier companies
- Maintain office organization including filing, organizing, restocking, etc.
- Manage inventory of office and kitchen supplies
- Performing adhoc administrative duties
- Provide excellent customer service
- Must have travel industry experience
- Able to contribute positively as part of a team, helping out with various tasks as required
- Excellent written and verbal communication skills
- Experience with administrative and clerical procedures
- Good time management skills
- Prior experience as a receptionist or in a related field
JOB TYPE:
Full-time. Must be able to work in the Toronto office at 225 Eglinton Ave. West, from 9am-5pm Monday to Friday.
REQUIRED EXPERIENCE:
Only qualified applicants will be contacted.
Salary:
$48,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Experience:
- Administrative: 1 year (required)
- Travel: 1 year (required)
Ability to Commute:
- Toronto, ON M5P 1A9 (required)
Work Location:
In person
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