- Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
- Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
- Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
- Develop and lead recruiting and hiring strategy for store, maintain a complete team
- Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standards
- Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
- Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
- Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions
- Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
- Executes and or delegates delivery of planograms, and merchandising directives
- Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policies
- Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
- An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
- Supports the commercial sales team by providing customer service support
- Ensures and leads execution of the customer experience, and provides resolution for all customer concerns
- Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
- Create development plans and conduct annual appraisals for management team; to improve any performance gaps
- Complete and hold team accountable to complete required training within timeframes
- Able to work retail hours including scheduled evenings, weekends and holidays
- Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
- Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
- Culture and brand ambassadors – you love the work and take pride in our brand
- Minimum of 4 years of experience in a retail environment with months in a leadership role
- Fundamental computer skills an asset
- Passion for automotive or automotive enthusiasts
- Strong knowledge of automotive parts aftermarket industry
- A good base of knowledge of automotive operating systems including point of sale
- Assets: Possession of a valid driver's license is an asset Automotive Training or Certification is an asset
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Directeur Adjoint Du Magasin
2 days ago
PartSource Kitchener, CanadaThe Assistant Store Manager is responsible for providing support to the Store Manager and the store teams for execution of all operational directives. This is accomplished through ensuring optimal customer experiences, maximizing sales, expense and cost management, store presenta ...
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RONA+ Brantford, CanadaEn travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme: · - Un environnement de travail inclusif et sécuritaire · - Une sensibilité à l'équilibre travail-vie personnelle · - Des rabais exclusifs aux employé(e)s · - Des avantages sociaux : ...
Directeur adjoint du magasin - Kitchener, Canada - Canadian Tire Corporation
Description
The Assistant Store Manager is responsible for providing support to the Store Manager and the store teams for execution of all operational directives. This is accomplished through ensuring optimal customer experiences, maximizing sales, expense and cost management, store presentation, and protection of company assets.
What you'll do
Leadership:
Operations:
Customer Service:
Training:
Who you are
We are looking for individuals who are:
If you're a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
What you bring
#LI-RC1
À propos de nous
Chez PartSource, nous sommes fiers que notre personnel soit de véritables professionnels des pièces automobiles et des passionnés de l'entretien automobile qui partagent la passion de leurs clients pour l'entretien des véhicules. C'est cette expérience qui distingue Canadian Tire et sa famille d'entreprises de la concurrence. Joignez-vous à nous, il y a une place pour vous ici
Notre engagement envers la diversité, l'inclusion et l'appartenance
Nous nous engageons à favoriser un environnement où le sentiment d'appartenance est florissant et où la diversité, l'inclusion et l'équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d'une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l'âge, de la capacité perçue, de la langue parlée, de l'orientation sexuelle et de l'identité de chacun. Nous sommes unis dans notre objectif d'être ici pour contribuer à améliorer la vie au Canada.
Accommodements
Nous tenons fermement à notre valeur fondamentale d'inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d'équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d'accommodements pour postuler à ce poste ou lors de l'entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.
