hotel front desk clerk - Dartmouth, Canada - 3059308 Nova Scotia Ltd. o/a HI Dartmouth

    3059308 Nova Scotia Ltd. o/a HI Dartmouth
    3059308 Nova Scotia Ltd. o/a HI Dartmouth Dartmouth, Canada

    1 week ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 7 months to less than 1 year

      • Work setting

    • Hotel, motel, resort

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Exchange foreign currency
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Provide customer service

      • Computer and technology knowledge

    • Multi-line switchboard
    • Word processing software
    • Central reservation system (CRS)
    • Internet

      • Work conditions and physical capabilities

    • Attention to detail
    • Standing for extended periods
    • Work under pressure

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Judgement
    • Organized
    • Reliability
    • Team player
    • Resourcefulness
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week