Parts Person/service Writer - Calgary, Canada - Standens, an IMT Company
3 weeks ago
Description
General Description
Skill/Effort Requirements
- Excellent customer service skills.
- Must be able to work in a high pressure environment safely.
- Must be able to present yourself in a positive, professional manner to colleagues and customers.
- Ability to effectively present information and respond to questions from coworkers, managers, customers and the general public.
- Exhibit basic computer literacy, including clear typing skills.
- Valid drivers license an asset.
- Experience with truck suspension, driveshaft's, and hitches an asset.
- Good mechanical knowledge, with 1 + years of automotive/truck experience.
- Forklift experience an asset.
- Parts apprenticeship an asset.
- Ability to work in a fast paced team environment.
Responsibilities
- Work professionally and cooperatively with other employees.
- Maintains a good attitude and solid work ethics.
- Learns and effectively uses the company business system.
- Acknowledge all customers as they arrive in facility and serve them as efficiently as is possible.
- Informs customers of additional parts requirements and ensures that the customer is exposed to the full product line.
- Answers phone calls in a timely and appropriate manner to provide the sale, price quotes and other information.
- Provides high level of service to internal and external customers.
- Communicates with and supports other personnel and departments.
- Accurately make repair orders as per customer concerns with vehicle.
- Notifies the customer when vehicle repair is complete and ready for pick up.
- Other duties as required.
Job Types:
Full-time, Permanent
Salary:
$19.00 per hour
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Work Location:
One location
More jobs from Standens, an IMT Company
-
Customer Service Representative
Edmonton, Canada - 3 weeks ago
-
Service/inventory Assistant
Calgary, Canada - 2 weeks ago
-
Machine Operator
Calgary, Canada - 3 weeks ago
-
Quality Assurance Manager
Calgary, Canada - 9 hours ago