Financial Worker and Bilingual Financial Worker - Winnipeg, Canada - Manitoba Government
Description
Financial Worker and Bilingual Financial Worker:
SP1 Financial Worker and Bilingual Financial Worker
Regular/full-time; TerM/Full-time
Department of Families
Community Service Delivery
Winnipeg MB
Advertisement Number: 42040
Salary(s): SP1 $46, $54,602.00 per year
Closing Date:
December 9, 2023
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation.
The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.An eligibility list may be created for similar positions and will remain in effect for 12 months.
Income Assistance Programs are intended to meet the basic needs of eligible participants, encouraging access and participation in the workforce and/or meet the needs of persons with a disability.
We are looking to fill vacancies in our Employment and Income Assistance community offices, the Manitoba Supports for Persons with Disabilities office, as well as the Employment and Income Assistance service center.
Conditions of Employment:
- Must be legally entitled to work in Canada
- Satisfactory Criminal Record Check (with Vulnerable Sector Search)
- Satisfactory Child Abuse Registry and Adult Abuse Registry Checks
Qualifications:
Essential:
- Experience assessing and verifying information to determine eligibility to a program or for services
- Experience working with people from diverse backgrounds (persons with disabilities, persons who are financially and/or socially disadvantaged, newcomers, different cultures etc.)
- Strong organizational skills including ability to prioritize tasks, work under pressure with accuracy in an environment with competing demands
- Strong interpersonal skills and ability to work effectively with the public, program participants, staff and/or agencies
- Strong problem solving skills with experience with managing conflict
- Experience with disbursing funds according to program or policy guidelines
- Ability to maintain client confidentiality
- Clear and concise English verbal communication skills
- Effective English written communication skills
- Clear and concise French verbal communication skills (for designated bilingual positions)
- Effective French written communication skills (for designated bilingual positions)
Desired:
- Knowledge of The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA)
- Knowledge of various community programs and social services
Duties:
The Financial Worker functions as a member of a team providing Income Assistance supports and services. The Service Centre positions are primarily phone based by responding to queries throughout the province. The incumbent communicates regularly with clients, agencies and other stakeholders by telephone, in writing or in person. The Financial Worker calculates, processes, and issues benefits in accordance with the Manitoba Assistance Act, Regulations and policies.
The incumbent reviews, recommends, orders and/or authorizes expenditures for emergency, health and/or special needs and home and minor repairs submitted by clients.
The incumbent enters electronic data for clients' budgets, pays bills, maintains client confidentiality and performs other clerical duties as assigned.
- Advertisement # 42040
- Talent Acquisition
- Human Resource Services
- Winnipeg, MB, R3B 2A9
- Phone:
- Fax:
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