Front Desk/office Manager - Brampton, Canada - Medrehab Group
Description
Outgoing- Friendly
- Compassionate
- Confident
- Sales focus
- Organized
- Multitask
- Task oriented
- Good phone manner
- Educate customers
- Detailed oriented
- Customer engagement
Duties:
- Front desk
- Greeting customers
- Answering and routing phone calls
- Scheduling and patient management
- Billing and collections
- Intake orientation and data collection
- Calling Insurance companies for coverage details
- Patient retention and follow up calls
- Educating patients on different service offers
- ensuring customer satisfaction and customer retention
- provide training to staff when required and ensure protocols are followed
- provide sales and marketing opportunities to increase patient visits and sales
Skills and Experience
- Must have completed your education and be able to work full time
- Must be able to work up until 7pm and some Saturdays and Sundays until 2pm
- Excellent interactive skills and an extrovert
- Previous office and administrative experience in this industry
- Previous sales/retail experience
Familiar with EMR software use
Proven track record towards efficiency and team building
Salary:
$18.00-$22.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- Administrative experience: 4 years (required)
- physiotherapy Reception: 2 years (required)
Work Location:
In person
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