Housing Locator - Calgary, Canada - Alpha House Society

Alpha House Society

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Salary:
$49,300 per year

Days of work:
Sunday - Thursday

Hours of work: 10 am to 6 pm

Position Summary
Using the Housing First Approach, the Landlord Engagement Specialist, works in
collaboration with other Alpha House programs to find suitable accommodation for
people experiencing homelessness, many of who are individuals with addictions and or
mental health issues. The goal of this position is to assist the individual in obtaining
housing by connecting with landlords that are willing to rent to our clientele. This position
will entail meeting with landlords in the community, doing viewings and helping to
resolve issues.

Responsibilities:

Research, investigate, negotiate and view housing opportunities on behalf of our

clients

Engaging with landlords to access private market housing opportunities for

clients that are safe, well maintained and affordable

Act as the first point of contact for landlords, providing information, education and

support regarding housing issues to maintain successful partnerships

Respond and support landlords by troubleshooting & problem solving issues

related to tenancies and provide conflict resolution in partnership with the Case
Worker and client, to avert potential eviction

Maintains housing files, case notes, move in paperwork, insurance forms and

daily stats.

Ensure movein and moveout inspections are completed, and if necessary,

perform minor building repairs and maintenance, and or obtain quotes for repairs
or other costs

Evaluate damage claims submitted for accuracy, appropriateness and costs
Liaison with community agencies and businesses to fulfil program needs
Working in collaboration with the Case Worker, provides support services to

clients at risk of eviction

Maintains confidentiality at all times

Updated:
Oct 2022

Demonstrates empathy and acts in a professional, nonjudgmental, discreet and

caring manner with all clients and serve as a role model

Maintains positive working relationships with Alpha House team members as well

as other business and agencies as required

Understanding of the Residential Tenancy Act (RTA), and ensures the agency

and clients are in compliance with same

Qualifications:

Completion of at least a one year of Postsecondary education, ideally in

Business or related field, from a public educational institution, or working towards
one

Preference will be given to those with experience in rental property management

(tenant disputes, eviction notices, etc).

Experience performing minor building repairs and maintenance would be an

asset

Experience working within a Not for Profit Agency is an asset
Strong business acumen and knowledge of residential tenancy act
Team player, who can also work independently and is able to take initiative
Strong verbal and written English communication skills
Strong interpersonal communication and customer service skills and the ability to

communicate showing respect and dignity as well as with discretion and maintain
confidentiality of clients

Proven conflict resolution, negotiation, mediation and advocacy skills
Highly resourceful, organized with strong documentation skills and the ability to

multi task and set priorities

Awareness and understanding of the Not for Profit sector as well as the barriers

to housing for high-risk individuals

Time management skills, multitasking skills, and the ability to prioritize tasks with

mínimal supervision.

Computer literacy, including effective working skills of MS Word, Excel, Power

Point and Outlook

Consistently demonstrate ability to take the initiative to make decisions/choices

without direct supervision, often in times of crisis

Have ethically responsible practices with staff and clients alike including a

thorough understanding and appreciation of the Protection of Persons in Care
Act

Position Requirements:

Proof of being fully vaccinated against COVID
Class 5 (Non GDL) driver license
A reliable vehicle that can be used for business purposes
Be physically able to assist clients with move in's/Out as well as cleaning (which

may involve bodily fluids), lifting up to 35 lbs