IT Support Technician - Vancouver, Canada - OpsGuru Canada Inc

Description

• Ensure the availability, scalability, performance, and security of company's end user computing and operational devices.
• Serve as a SME for end users problem diagnosis and fixes.
• Perform delivery and troubleshooting activities.
• Work on Patching and Licensing initiatives
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
• Accomplish organization goals by accepting ownership for accomplishing assigned objectives on time and by always looking to provide additional value to the company and its customers.

• Degree in Computer Science or Equivalent work experience an asset
• 5+ years of System Administration Work Experience as asset, including:
• Linux system administration procedures, including common scripting language and tools
• OKTA Admin and SAML
• Active Directory

• In depth knowledge of Google workspaces product, proven experience managing large Google workspaces system.
• Basic knowledge of AWS ecosystem.
• Hardware installation (Mac, Windows & Linux laptops)
• Experience in supporting R&D team tooling ( JIRA, Github, etc)
• Installation of apps and software
• Managing MDM system and profiles
• Strong understanding of networking and enduser Security technologies
• Excellent Troubleshooting Skills are required.
• Ability to work independently
• Strong Interpersonal and Communication Skills are required, you can find yourself working with executives, clients, and peers throughout the day.