Repair Shop Service Manager - St. Isidore, Canada - propane levac propane inc

propane levac propane inc

Verified Company

St. Isidore, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Repair Shop Service Manager's responsibilities include inventory management, parts operations, and ordering. They are also required to manage employees of the automotive department.

They must ensure that replacement parts inventory is maintained at an appropriate level to increase service department efficiency and customer satisfaction.

Requires strong customer service skills.

RESPONSIBILITIES

Offer an excellent customer service
Talk to clients about discovered problems (diagnostics) with their vehicle
Prepare quotes and estimates of work cost
Manage the parts inventory levels closely for auto repair and sales needs without delay based on projected demand and matching cost targets
Leverage the inventory control systems to record and track auto part sales and auto repair work
Track records for auto parts warranties
Maintain a good relationship with suppliers and sales representatives
Returning parts
Scheduling appointments for clients
Organizing the automotive mechanics' time
Prepare customers invoices
Conduct sales transactions
Handles customer complaints immediately and according to the dealership's guidelines
Helps answering phone calls
Must be bilingual
Tech savvy
Abide by safety policies and procedures
Enforces safety requirements
Supervise the shop employees

REQUIREMENTS:

Highschool diploma is required;
At least one year of experience in auto repair or auto parts sales is a must;
Management experience is a plus;
Excellent product knowledge, customer service skills, administrative skills, and organizational skills are necessary to manage inventory effectively;
Indepth product knowledge of auto parts;
Be in possession of mechanics automotive licenses would be an asset;
Excellent communication and interpersonal skills, both oral and written;
Mathematical skills would be an asset;
Sales and customer service skills;
Must be bilingual

;

Type d'emploi :
Temps plein, Permanent

Horaires de travail: