Lead Communications Strategist, City Manager's - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Lead Communications Strategist, City Manager's Office

Job Number:

47261

Can you transform strategy into action?

Are you looking to make a difference at work and in the community?

As a key member of a small and busy team supporting the Office of the City Manager, the Communications Strategist performs a multi-faceted role.

To support Edmonton Fire Rescue Services, the employee leads the delivery of integrated communications, marketing and engagement services to a significant operational area of the City.

To support the Chief People Officer and City Solicitor, the employee leads development of internal communications strategies that support an integrated employee experience.

As part of a network of communications staff across the organization, the employee also supports delivery of integrated services which support corporate priority initiatives.

This role requires an individual who can provide clear direction and support to an established operational area as well as help navigate through the ambiguity of changing social circumstances, community expectations, and policy approaches.

In all areas of responsibility, the individual functions as part of a team - leading a team with a direct reporting relationship, and supporting other teams through collaboration and influence.

As a respectful and inclusive service-minded leader you embody the City of Edmonton's Cultural Commitments of being safe, helpful, accountable, integrated and excellent.

You also embody the Leadership Competencies of being courageous, inclusive, a values-based influencer, a collaborative networker, a systems thinker and a creative innovator as you:

Actively contribute to the development and implementation of strategic communications plans that support both organizational and operational work
Operate as a bridge between strategy and implementation; translate strategy into operational plans and allocate resources
Create and implement action plans; develop analyses and propose solutions to issues/opportunities
Provide leadership, supervision, coaching and direction to teams who provide communications and marketing services
Work collaboratively with colleagues across the organization to advance service excellence, integration, business professionalism, and people leadership
Ensure that the activities of employees are integrated, monitored, measured and evaluated
Foster a culture of learning, innovation and creativity that supports the growth of staff and their health and wellness, safety and performance development
Lead, establish and exemplify our desired culture, and produce results in the context of respect and inclusion
Assure the quality of service and products by keenly understanding the needs and priorities of client program areas, and evaluating the service/products delivered and performance of the delivery team
Assure the effectiveness and performance of the section through comprehensive, accurate and transparent reporting and performance management
Support Directors through the identification and escalation of issues, opportunities and solutions

Qualifications:

Bachelor's Degree in communications, marketing, business, social sciences or a related discipline
Certification or coursework/training in strategic planning, financial management, public administration, project management, performance measures and analytics, change management, or other leadership training is an asset
Experience with internal communications, cultural and workforce change initiatives, delivery of emergency services, or a public sector environment are assets
Minimum of five (5) years' progressively responsible experience in a marketing or communications leadership role within a large, complex organization
Demonstrated experience and success in leading and managing change, building organizational talent and empowering resources to achieve outcomes
Experience and success in managing teams accountable for large, politically sensitive and complex projects and processes, in a fully integrated system
Experience working with unions, managing and resolving labour relations issues
Knowledge of communications planning and practices within a largescale, multifaceted environment
Proven ability to build and maintain strong working relationships within and outside City Administration
Strong client service orientation and a commitment to provide services that deliver value and meet expected outcomes
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more inform