Specialist, IT Support - North York, Canada - Hanson Canada

Hanson Canada

Verified Company

North York, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Hanson College

Hanson College, established in 2001, is a private educational institution that delivers college diploma programs and language training programs to international students.

Our two campuses are located in Toronto and Brampton, Ontario. Our team is committed to providing an inclusive and accessible environment for higher education.

We cultivate a diverse, supportive work environment because we have a passion for education, mentoring, and personal and professional growth.

Joining Hanson to change life trajectories through education for generational impact in the global community.

We are hiring a
Specialist, IT Support to join our Toronto Campus

What You Will Do

Install, Modify, and make minor repairs to computer hardware and software systems.
Search and manage thirdparty's contractors for various IT and Facilityrelated works.
Handle technical requests and issues raised by staff and troubleshoot technical and process problems to ensure continued productivity.
Carry out routine IT inspection, maintenance work and resolve any network issues.
Act as a technical resource for the organization.
Keep records of updates to hardware and software.
Stay informed about technological advancements.
Creates user guides by writing operational instructions.
Report to and carry out tasks assigned by the manager.

What You Will Bring

Bachelor's Degree in computer science, information systems, or related field.
Exceptional skills in troubleshooting and problemsolving.
Good knowledge of networking and common office productivity software.
Solid relationshipbuilding skills.
Basic knowledge of operating systems and networking principles.
Customerservice focus.
Good written and verbal communication skills and interpersonal skills.
Highly detailoriented with a critical degree of accuracy.
Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines.
Ability to take on responsibility, to work well as a team member, and to work independently.

Inclusion and Equal Employment Opportunity:

We are committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. If you require accommodation, don't hesitate to contact the Human Resources Department to make arrangements.

We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other legally protected factors.