Software QA Engineer - Toronto - Micromart

Description

Location: Toronto (Hybrid. Occasional in office work required for hardware related testing.)

About Micromart

Micromart is building the platform for unattended retail. We empower entrepreneurs to turn any location into a retail opportunity, from offices and condos to gyms, hotels, and other shared spaces. Our focus is on giving entrepreneurs powerful tools that are simple to use, while delivering a fast, intuitive shopping experience for shoppers.

Often described as Shopify for physical commerce, Micromart provides the infrastructure that powers unattended retail in the real world.

Our Team

Micromart launched just over a year ago and is now used in thousands of locations across North America. We're a small and growing team working closely across product, platform, and smart store systems, from design through production.

Work here is end to end. That means thinking through problems, making pragmatic tradeoffs, shipping changes, and improving systems over time. As we scale, quality and reliability matter more than ever, and this role plays a key part in that.

How you can help

As a QA Engineer, you will help define how quality works at Micromart. You will own testing and release confidence across our systems, investigate issues that arise as the platform operates at scale, and help ensure we can move fast without breaking things.

At Micromart, reliability is not a nice to have. Our smart stores operate 24/7, and entrepreneurs and shoppers depend on them to work every time. We are building the most reliable smart store platform in the world, and quality is foundational to that goal.

This is a software first QA role with exposure to systems that span software, payments, and connected devices. You will work independently, take initiative, and help establish QA practices as the company continues to scale.

The role combines hands on manual and exploratory testing with practical automation. You will write and maintain end to end tests, experiment with tooling where it adds leverage, and use modern tools, including AI assisted workflows, to improve coverage and efficiency. When changes involve physical systems, you will validate behavior on hardware as needed.

At Micromart, you will

• Own QA for new features and releases across Micromart's systems
• Define what release ready means and validate changes before deployments
• Perform manual and exploratory testing across real customer workflows
• Identify edge cases and failure modes across software, payments, and device interactions
• Investigate customer and field issues, reproduce bugs, and provide clear repro steps
• Review logs and system behavior to help identify root causes and systemic issues
• Write and maintain automated end to end tests where automation adds real value
• Perform load or stress testing when it helps validate system behavior at scale
• Validate software changes on physical systems when needed, including version and configuration checks
• Establish QA workflows, documentation, and best practices
• Provide guidance and direction to QA co ops and help set standards for quality across teams
• Collaborate closely with software, product, and systems teams to improve reliability over time

What you bring to the team

• Experience testing and owning quality for production software systems
• Strong attention to detail and a natural instinct to find edge cases
• Comfort working with ambiguity and real constraints
• Ability to investigate issues independently and communicate findings clearly
• Technical fluency, including comfort reading logs, configs, and code
• A systems mindset that focuses on how components interact rather than isolated features
• A bias toward pragmatic solutions, clarity, and continuous improvement

Nice to have

• Experience with test automation and end to end testing in TypeScript stack
• Experience using AI assisted tools to improve testing efficiency or coverage
• Familiarity with CI and CD workflows and modern software development practices
• Experience working on systems that interact with devices, payments, or real time events
• Background in startups or small teams where ownership mattered more than process

Our Values

We're driven by ambitious, mission-focused thinking and a deep commitment to earning customer trust. We value craftsmanship, simplicity, and quality, and we're intentional about how we build, the tradeoffs we make, and the problems we choose to solve.

We believe in getting things done thoughtfully, improving continuously, and working closely together to build durable systems that work in the real world.

Why Micromart

Quality and reliability are foundational to Micromart's platform. Our smart stores operate continuously, and entrepreneurs and shoppers depend on them to work every time. As a QA Engineer, your work directly impacts trust, uptime, and the ability for our platform to scale reliably across thousands of locations.

We believe software should empower people to build real businesses in the physical world. Micromart exists to give entrepreneurs practical, durable tools to create opportunity where people live and work, and your work will directly support that.

This year marks a major growth phase for Micromart. We've achieved a lot with a very small team, built the core smart store product and the platform that powers it, and are now focused on scaling, shipping new product capabilities, and raising the bar on product quality and our technical stack. If you enjoy owning real systems and pushing them to the next level, there's a lot to dig into.

What We Offer

• Competitive salary and equity
• Health, dental, and vision benefits for employees and dependents
• Monthly fitness or wellness stipend
• Hybrid work environment, with access to our Toronto office
• Meals provided when working from the office
• A centrally located downtown office near Union Station

Micromart is an equal-opportunity employer and welcomes applicants from all backgrounds.

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