Housekeeping Supervisor - Calgary, Canada - Concord Hospitality Enterprises

Concord Hospitality Enterprises

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RESPONSIBILITIES

Informs and updates Director of Housekeeping of any coaching provided to associates under the Housekeeping Supervisor's supervision.
Communicates any instances that need further coaching and counselling.
Managing & training Room Attendants, Housepersons, Public Area Attendants and all other team members to ensure quality performance on a daily basis.
Conduct weekly meetings with Room Attendants and Housepersons and document trends & topics discussed.
Perform routine inspections of all guest rooms. Follow up with inspectors and maintenance team on any deficiencies.
Maintain Company standards of cleanliness and efficiency.
Report and follow up on any maintenance defects or other issues.
Routinely inspect service areas, storerooms & corridors.
Efficiently manage stock & control equipment and closets.
Completes and ensures guests' requests for cleaning times/specifications are met.
Completes daily room assignments/section assignments for Room Attendants, Housepersons, and Public Area Attendants.
Inspects all guest, VIP and Deep Clean units to ensure standards are upheld.
Based on business needs, the Housekeeping Supervisor may also be expected to assist with regular housekeeping duties, including cleaning rooms.
Other duties within the scope of the position as assigned.

QUALIFICATIONS

Minimum 1 year pervious hotel housekeeping experience.
Effective leadership, including the ability to actively coach, train and lead housekeeping staff.
Enthusiasm and passion for providing exceptional guest experiences.
Detailoriented professional driven to deliver exceptional results.
Selfmotivated to accomplish goals, with a strong sense of responsibility and urgency.
Passion for upholding standards and exceeding expectations in all aspects of hospitality.
Exceptional communicator with strong conflict resolution capabilities.
Proven job reliability, diligence, dedication, and attention to detail.

Benefits (Full Time Associates only):
We offer competitive wages.

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, LTD, tuition assistance, discounted room rates at Concord managed and Marriott branded hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun.

It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life.

Utilize your hospitality talents with a Company that cares about you and your development.

We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now