Account Representative - Brantford, Canada - Platinum Edge

Platinum Edge
Platinum Edge
Verified Company
Brantford, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

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OUR CLIENT, A MULTI-NATIONAL LEADER IN THE MILLWORK INDUSTRY WITH OVER 30 LOCATIONS THAT PRODUCE & SELL INTERIOR FINISHINGS ACROSS NORTH AMERICA, FEATURED ON HGTV, STYLE AT HOME AND HOUSE & HOME, ARE LOOKING FOR AN INSIDE ACCOUNT REPRESENTATIVE, WHOSE AMBITION IS TO GROW INTO AN OUTSIDE SALES REPRESENTATIVE.

IF YOU LOVE INTERACTING WITH CLIENTS & SOLVING THEIR QUESTIONS, THIS IS THE ROLE FOR YOU _

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Key Responsibilities:_

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Develop & maintain positive customer relationships through timely & accurate customer service._
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Work closely with the Sales team as well as liaison with the Operations team to satisfy customer inquiries & provide a top tier customer experience._
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Major Responsibilities:
#1). CUSTOMER FOCUS -_
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Timely & accurate execution of sales orders & customer inquiries (ETA/Quotes/Stock Checks, etc.)_
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Liaise between Operations & customers to manage delivery expectations and support in customer order issue resolution (missing or damaged product/returns/credits, etc._
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#2). TEAMWORK -_
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Collaborate within cross-functional teams & management to keep customers up to date on all matters of the business including but not limited to: minimum shipping quantities, pricing updates, order cut offs, shipping timelines, product availability, etc._
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Leadership Competencies involved in this role -_
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Strategic Thinking
  • Assists the team in the development of midtolong term strategies Business Understanding_

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Business Understanding
  • Bring a 'businessfirst' mentality_

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Project Management
  • Confidence in project delivery, committed to increasing satisfaction by clarifying expectations, assuming responsibility for solving problems, providing timely updates & ensuring commitments are met._

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Collaboration
  • Demonstrates the ability of working together with others/groups to achieve the desired solution is delivered._
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Salary is $50, $60, Full Benefits and all tools required to perform position._
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Hybrid work schedule, 2 days remote, 3 in office once training is achieved._

Company Description

We are a retained firm representing our client.

Platinum Edge


Salary:
$32,105.09-$89,427.06 per year


Schedule:

  • 10 hour shift
  • 8 hour shift

Experience:

- sales: 1 year (preferred)


Work Location:
On the road
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