Front Desk Clerk, Hotel - Pincher Creek, Canada - Super 8
Description
Work Term:
Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
Work setting:
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
- Rural area
Tasks:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge:
- Multiline switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
Security and safety:
- Criminal record check
Transportation/travel information:
- Own transportation
- Public transportation is not available
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Standing for extended periods
- Work under pressure
Personal suitability:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
More jobs from Super 8
-
light duty cleaner
Calgary, Canada - 2 weeks ago
-
reception clerk
Calgary, Canada - 2 weeks ago
-
Part Time Front Desk Associate
Spruce Grove, Canada - 2 days ago
-
front desk clerk, hotel
Pincher Creek, Canada - 2 weeks ago
-
Housekeeper
Midland, Canada - 1 week ago
-
office administrative assistant
Calgary, Canada - 1 week ago