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Manager, Conference Services - Ottawa - Carleton University
Description
To display this page you need a browser with JavaScript support.Job Number:
J
Job Title:
Manager, Conference Services
Job Type:
Continuing Full Time
Department:
Conference Services
Job Category:
Administrative Management
Number of Positions: 1
Date Posted (dd/mm/yyyy): 01/10/2025
Closing Date (dd/mm/yyyy): 15/10/2025
Salary (with Salary Rate): 85, ,120.00/Year
Assignment Duration From: 01/11/2025
Employee Group:
Non-Union
Salary Level:
NU05
Hours Per Week: 35
Date Position Available: 31/12/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario.
The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal.
The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing.
At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment.Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's Strategic Integrated Plan is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Responsible for overseeing the planning, coordination, and execution of conferences, events, and meetings held on campus.
The role is the primary point of contact for both internal and external clients in terms of special event management.
In addition, this role assists with the development of client proposals (RFP responses) for large event bids, and will represent Conference Services at local trade show events designed to attract new business.
QualificationsThe incumbent must possess the following qualifications:
Knowledge of budgeting, financial management, and contract negotiation.
Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
Knowledge and experience of marketing, communications and management principles including monitoring and reporting analytics
Demonstrated experience and management of changing landscapes of communication/marketing opportunities for new business acquisition
Excellent interpersonal and organizational skills. Ability to prioritize and meet deadlines, manage multiple projects
Excellent communication skills and good judgement
Proficiency with event planning software, enterprise software, and technology devices
Demonstrable record in achieving substantial sales targets/quotas
Education And Experience
The above is normally acquired through the completion of:
Undergraduate University degree in Marketing, Business, Communication or related field
Minimum of three years of previous experience in sales experience in a hospitality, marketing or e-marketing, event management, or business, preferably in an educational setting.
Substantive experience in developing and executing a business and/or marketing plan within a hospitality environmentHR Note
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications.
Please note that applicants may be required to complete an employment test as part of the selection process for this position.
Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements.
Arrangements will be made to accommodate your request in a timely manner.Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength.
We welcome those who would contribute to the further diversification of our University including, but not limited to:women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety RequirementsThis position is regularly required to work on campus in person.
In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements.
If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements.
You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded.
If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
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