Senior Technical Project Manager, ERP - Ottawa, ON KN P
2 days ago
Job description
Position
Senior Technical Project Manager, ERP - Workday
Department
Corporate Services- Information Services
Classification
Level 7
Salary
Our salaries generally range from $99,470 to $111,650 and are based on qualifications and experience
Languages
English is required and French is an asset
Term
Temporary Contract (Replacement)
Location
Hybrid (Ottawa)
Background
The Federation of Canadian Municipalities (FCM) is the national voice of local governments, representing their interests with the federal government.
With over 2,000 members, including Canada's largest cities, small urban areas, rural and remote communities, as well as 20 provincial and territorial municipal associations, FCM represents more than 90% of the country's population. Through its advocacy, funding offers and diverse programs, FCM's work has a direct impact on Canadians' quality of life.
At FCM, we are committed to making the communities Canadians live in more prosperous, sustainable, and equitable. We aspire to be deeply respectful, collaborative, empowering and inclusive. All leaders in the organization embrace these values, the corporate culture and the passion for FCM's mission.
Major Purpose
The ERP Senior Technical Project Manager is responsible for managing the planning, execution and implementation of a portfolio of subprojects aimed at successfully modernizing our ERP and HRIS systems. These projects include internal improvements, change management, and system implementation projects.
The ERP Senior Technical Project Manager will work closely with various departments and functional leads including our Finance Delivery team to support all internal work activities to prepare FCM to successfully build, develop, and launch a new ERP system. This role will support the Change Management activities to ensure robust stakeholder communication and successful implementation and adoption of new system tools and processes.
This position manages the Project Management deliverables of the ERP projects, including developing project documentation, creating and updating project plans in Asana, maintaining the Decisions Log, Risk Register, and Issues Log, managing status updates, and escalating issues and risks as they arise.
This position is essential for robust stakeholder management and ensuring smooth communications throughout the project lifecycle. This role will be pivotal in building and executing change management activities and will work to ensure smooth delivery of the new ERP systems and support the adoption of a new way of working within our Finance, Procurement and P&C teams. This position will work closely with the ERP Change Management Lead, including supporting each other in ensuring a collaborative implementation approach, including providing backup support for each other and covering deliverables and accountabilities where required.
Key Responsibilities
- Project Management: Manage the software development lifecycle (SDLC) for ERP portfolio including internal improvements, change management and implementation projects. This includes planning, executing, and closing projects, as well as managing scope, budget, schedule, and stakeholder communications.
- Client-Side Vendor Management: Act as the client-side project manager responsible for FCM deliverables. Work closely with the System Implementation Vendor's project manager to successfully build, develop, test, and deploy the new ERP solution.
- Documentation and Reporting: Manage and update project documentation, tools, and processes including managing the Asana boards, managing decision logs, issue logs, risk registers, and escalating communication challenges.
- Team Coordination: Provide project management level oversight to other project resources including functional delivery leads, supporting day-to-day project deliverables coordination at an overall level and a big picture perspective.
- Consultant Management: Manage and oversee external consultants' tasks and priorities, monitor their work for follow-up on action items and deliverables, and answer and escalate external consultants' questions.
- Business Process Improvement: Work with staff to improve business processes, adapting to upcoming change by updating policies and procedures, streamlining inefficiencies, and adopting industry standards for best practices.
- Additional Support: Provide other project management technical support to project team members as required
Knowledge, Experience and Skills
- 3-5 years' experience in Project Management Institute's Practices and Principles, experience managing large scale enterprise-wise systems implementation projects. Project Management Professional (PMP) certification is an asset.
- 3-5 years' experience in implementing ERP systems, including Workday, NetSuite, and Finance IS systems. 3-5 years' experience in managing projects where ERP systems such as Workday and NetSuite have been implemented.
- Experience supporting the implementation of Finance systems will be considered a major asset
- Proven track record of successfully managing the end-to-end implementation process, from planning and development to deployment and post-implementation support.
- Strong understanding and hands-on experience with the software development lifecycle, including planning, executing, and closing projects. Ability to manage scope, budget, schedule, and stakeholder communications effectively.
- Expertise in leading change management initiatives to ensure smooth transitions during ERP implementations. Skilled in developing and executing change management plans, including communication strategies, training programs, and support mechanisms.
- Experience in managing and updating project documentation, tools, and processes, including managing work breakdown structures and tasks in Asana, managing decision logs, risk registers, and escalating communication challenges.
- Ability to provide project management level oversight to other project resources and functional delivery leads, supporting day-to-day project deliverables coordination at an overall level and a big picture perspective.
- Ability to work with staff to improve business processes, adapting to upcoming changes by updating policies and procedures, streamlining inefficiencies, and adopting industry standards for best practices.
- Experience with PMIS for task management including Asana.
The benefits to joining the FCM team include summer hours (Fridays off between July 1st and Labour Day); office facilities located in the ByWard Market, FCM's commitment to employee development and a competitive range of employee benefits and services. FCM encourages flexible work arrangements to support the wellbeing and productivity of employees.
The Federation of Canadian Municipalities is committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.
FCM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa and be authorized to work in Canada.
For additional information on this posting, or for further information on FCM, access our website at Visit the careers section of our website to apply. The deadline for applications is March 8th, 2026, or until the position is filled.
We thank all candidates for their interest; however, we will only contact those selected for an interview. All the applications will be kept on file for six months following the hiring.