Dispatcher / Receptionist - Yellowknife, Canada - Kavanaugh Bros. Ltd.

Description

Reporting to the Dispatch Supervisor and Project Coordinator, the incumbent will be responsible for providing efficient communication to drivers and tracking of equipment, as well as excellent customer service in-person and over the phone in a fast-paced environment.

• Using customized routing software, perform scheduling and maintenance of routes for all trucks in accordance with the provided weekly schedule, ensuring accuracy and balance.
• Clearly and efficiently communicate with drivers in person or via radio.
• Maintain rental asset lists in Excel and enter daily pretrip documentation in routing software.
• Ensure routes are scheduled for the next day and that nightly oncall service is active.
• Communicate and assist drivers and customers to ensure routes are completed and issues are reported.
• Assist with the organization, dispatch, and scheduling of servicing for all waste bins and portable toilets.
• Rotate as the dispatcher oncall during evenings and weekends as well as statutory holidays (receiving oncall and overtime pay).

• Possess a high level of initiative and a positive attitude.
• Must possess valid class 5 driver's license.
• Must be able to follow both oral and written instructions.
• At least 2 years of experience with dispatching.
• Proficient computer and data entry skills, including Microsoft Outlook, Excell and Word.
• Due to possible exposure, immunizations are recommended.
• Be in good physical condition.
• WHMIS certification (provided).
• TDG certification (provided).