Restaurant Server - Stoney Creek, Canada - Symposium Cafe Restaurant & Lounge - Stoney Creek

Symposium Cafe Restaurant & Lounge - Stoney Creek

Verified Company

Stoney Creek, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

SERVER RESPONSIBILITIES

Prepare restaurant tables as per specific set up and sanitation guidelines
Ensure customers are welcomed upon entrance to restaurant
Guide guests through menu items, and provide information, selections, and suggestions for a complete food and beverage guest experience
Highlight restaurant specials and promotional items that provide a full representation of the offerings available for all dining times: breakfast, lunch, dinner, late night, happy hour, early bird etc.
Collaborate and coordinate with other restaurant servers and kitchen/bar staff
Address complaints or guest issues positively and expediently
Respond quickly and effectively to guest needs including providing bills and processing payment promptly
Promote dedication from customers through full knowledge of menu, features, special menus etc.
Hosting and seating guests with appropriate menus, documenting guest information on host charts.
Basic food, coffee and / or dessert preparation and food portioning when required

SERVER REQUIREMENTS

- "Guest First" Approach i.e. patience and understanding of guest needs

Effective and Efficient problem solving and decision making skills
Hands on experience in cashier duties and making change
Excellent oral communication and people skills
Ability to describe menu items with confidence and knowledge and sell the product
Responsible, Trustworthy, Strong Work Ethic
Attention to cleanliness and safety and adherence to specified standards
Ability to follow specific instructions and adapt to new service standards/methods
Team player, ability to collaborate with all staff to provide superior guest experience
Team player, able to work well with others in an oftenhectic environment
Ability to work well under pressure and in a fastpaced environment
Ability to follow all sanitation procedures; Health and Safety Certification an asset.
Must possess a valid Ontario issued Smart Serve Certificate