RBC Advisor - Hamilton, Canada - 0000050007 Royal Bank of Canada

Description

Job Description

What will you do?

Using empathy and hospitality-like skills, welcome and engage clients proactively as they enter an RBC location

Actively listen to uncover the reason for their visit, taking ownership of client needs and resolving concerns at first point of contact

Assist clients to fulfill their immediate everyday banking needs using RBC's best in class digital platforms, while respecting client preferences

Engage in discovery conversations to understand client needs, fulfilling on the appropriate simple advice, solutions and service

Provide client-centric advice as you open accounts, assist clients to fulfill on pre-approved credit solutions and authorized non registered term investments

Contribute to a culture of collective team success by uncovering opportunities to introduce RBC Partners to fulfil on more complex client needs

Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests in every client interaction

What do you need to succeed? Must-have

A passion for hosting an exceptional client experience

Curiosity, emotional intelligence and empathetic communication skills

Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.)

Personal flexibility to work flex hours

A self-motivated eagerness to learn and determination to succeed

Nice-to-have

Experience in the financial or service industry

What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

A world-class training program in financial services

Excellent career development and access to a variety of job opportunities across business and geographies

Leaders who support your development through coaching and managing opportunities

Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy Additional Job Details

Address:

1803 STONE CHURCH RD E:HAMILTON

City:

HAMILTON

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Posted Date:

Application Deadline:

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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