Sales & Marketing Coordinator - Markham, Canada - Factory Direct Lighting
3 weeks ago
Description
Responsibilities:
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Product Listing Management: Create and optimize product listings on Amazon, ensuring accurate and detailed descriptions, high-quality images, and competitive pricing.
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Multi-Platform Experience: Utilize prior experience in managing listings across various platforms, ensuring consistency and efficiency in product presentation and sales strategies.
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Excel Proficiency: Utilize Excel for inventory management, data analysis, and reporting.
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Customer Service: Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
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Deadline Adherence: Complete tasks within given deadlines, managing time effectively to prioritize and accomplish goals.
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Problem-Solving: Proactively identify and resolve issues related to product listings, orders, and customer inquiries.
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Adaptability and Organization: Ability to work independently, stay organized, and adapt to changing priorities and strategies.
- Processing Sales order & delivery schedule
- Answering Customer incoming calls + order taking in a friendly manner
- Receiving walk in clients for ordering
- Prepare marketing reports by collecting, analyzing, and summarizing sales data
- Manage and optimize ecommerce sales, ensuring they are poised for maximum sales and performance
- Assist in marketing duties, such as posting products on ecommerce and social media posts
- Analyze sales data and market trends to identify opportunities for growth
- Collaborate closely with the marketing team and social media strategies with the overall marketing plan
- Assist Marketing Re Customer information / Program as directed by Reporting Manager
Requirements:
- Previous experience in listing products on Amazon, eBay, Kijiji, and local listings.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Exceptional attention to detail with the ability to create comprehensive and compelling product descriptions.
- Strong organizational skills and ability to work independently.
- Excellent problemsolving skills and the ability to troubleshoot and resolve issues effectively.
- Strong communication skills and a customeroriented mindset.
- Ability to adapt to changes and work in a fastpaced environment.
- An Excellent Team Player
- Work from 8:00 a.m. to 5:00 p.m.
- Punctuality is a must.
Preferred Qualifications:
- Knowledge of Amazon Seller Central and other ecommerce management platforms.
- Experience in SEO optimization for product listings.
- Understanding of online marketing and sales strategies.
- Experience in Customer Handling / Care
- Proficiency in English
- Proficiency in Microsoft Office.
Work Remotely
- No
Job Types:
Full-time, Permanent
Salary:
From $38,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Customer Support &
Customer Service: 1 year (required)
Work Location:
In person
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