Operations Supervisor - Montréal, Canada - Metro Supply Chain

Metro Supply Chain
Metro Supply Chain
Verified Company
Montréal, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

JOIN OUR TEAM


Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.


SHIFT:
Tuesday to Saturday from 13:30 to 22:00


RESPONSIBILITIES:


  • Schedule the labour requirements for the shift to ensure production goals are met within the budgeted cost structure.
  • Complete shift briefings to ensure the effective communication of relevant information to all employees.
  • Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion.
  • Ensure the service level requirements for all inbound/outbound shipments are met.
  • Ensuring proper put away, picking and packing procedures are followed and that all production meets or exceeds Client's quality standards.
  • Flag priority orders and revise schedules to meet outbound orders.
  • Provide daily feedback to employees through coaching and administer performance appraisals. Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation.
  • Maintain close interaction with customers to develop strong relationships while assessing service requirements; communicate where appropriate.
  • Maintain a clean and safe work environment.
  • Fulfill the duties of a supervisor under the Occupational Health and Safety Act including; safety, violence and harassment laws.
  • Assumes additional related responsibilities as required.

EDUCATION:


  • Preferably a college diploma in business management with focus in logistics management or the equivalent in experience

EXPERIENCE:


  • Five (2) years Distribution experience (3PL experience would be an asset)
  • At least two (1) years supervisory experience, preferably in a 3PL Operations role
  • E-Commerce experience is an asset

COMPETENCIES:


  • Customer Centricity
  • Fostering Culture
  • Collaboration
  • Problem Solving & Decision Making
  • Managing Through Change
  • Developing Self & Others
  • Planning & Results Orientation
  • Communication
  • Always Improving Mindset
  • Business & Financial Savvy
Why Join Us

  • Work in an environment where safety is our first priority
  • The opportunity to build a career with a growing company
  • Medical, dental, and vision coverage for you and your family
  • Life and disability insurance
  • Wellness programs to support your family's wellbeing
  • A Retirement Savings Program with a company match
  • Company team wear allowance
  • Employee Appreciation Day
  • Company sponsored social events
  • Community volunteering


Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.


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