211 Manitoba - Winnipeg, Canada - United Way Winnipeg

United Way Winnipeg

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:

139
Department:
Community Impact
Job Type:
Full Time
Close Date:
12/07/2023
Professional Areas:
Career Opportunities
Salary Range:

- $75,000 - $90,000
211 MANITOBA, DIRECTOR

211 Manitoba is a free, confidential, 24/7 service that connects individuals to communitybased government, health, and social services in the province of Manitoba by phone or website. The initiative is led by United Way Winnipeg. 211 Manitoba's goal is to strengthen communities by effectively connecting people with appropriate information and services. Specifically, this position:
Provide overall leadership, strategy, and decision-making for 211 Manitoba.
Act as a liaison and manage key relationships with stakeholders including, but not limited to: community organizations, government departments, United Way Centraide Canada 211 Canada lead, National Service Providers network, and FindHelp Information Services.
Manage daytoday operations and processes, supervise and evaluate staff performance, and ensure key performance deliverables are met, including technical, business development, and operational analysis.
Manage and seek grants from government, health authorities, and other funders.
Contribute to fundraising efforts by seeking grants, major gifts, and other mechanisms to ensure 211 Manitoba's longterm sustainability.
Provide contract and/or grants management, fulfil funder reporting requirements, and participate in stewardship and gift recognition efforts.
Represent 211 Manitoba in media inquiries and give presentations on 211 to stakeholders.
Track progress on and ensure national and provincial regulatory compliance and standards are met.
Collect and/or conduct analysis of provincialwide data and support the improvement of performance and quality indicators.
Inform strategic decisionmaking by the United Way Winnipeg Board of Directors.
Ensure standards and compliance issues are addressed so that the 211 Manitoba database adheres with current AIRS standards, and that data quality standards are met and focusing on coverage, currency, accuracy, and usability.
Respond to feedback from the public regarding the database and keep the Vice President, Community Impact informed of any real or perceived risks to the United Way and develop risk mitigation strategies.
Develop strategy, manage the budget, establish targets, and be accountable for achievement and reporting on progress.
Identify and maintain relationships by promoting and leveraging partnerships to create additional value for 211 Manitoba.
Manage and provide oversight of training workshops and webinars related to 211 Manitoba.
Lead marketing and communications activities by collaboratively developing a marketing and communications strategy and providing content and statistics.
Work with social services, government, and community organizations to develop mutually beneficial partnerships for data creation and sharing.

SUPERVISORY RESPONSIBILITIES
You are responsible for providing leadership and support to the following positions to enable the staff to achieve identified outcomes in each of their respective areas:

Community Engagement Manager
211 MB Database Manager

EDUCATION & EXPERIENCE

You possess the following qualifications or an equivalent combination of education and related experience:
Strong passion for the work of United Way and 211 Manitoba for serving individuals and communities.
Demonstrated relationship management expertise.
Ability to deal tactfully and effectively with the public and community agencies and to maintain good public relations.
Strong written and oral communication skills.
Experience in a professional setting and providing supervision to staff.
Planning and management skills, and ability to lead others.
Experience successfully managing team performance.
Experience with administrative and business processes.
Ability to work and lead effectively with mínimal supervision and excel in a performancebased environment.
Demonstrated project management skills.
Ability to manage multiple projects and to prioritize work under pressure.
Ability to work independently and to allocate time and other resources effectively.
A positive and proactive outlook with an ability to work within a multidisciplinary team to achieve common goals.
Extensive knowledge and understanding of the social services service network in Manitoba.
General understanding of database management systems (e.g., iCarol).
Experience working with website developers would be considered an asset.
Experience in a similar role in a nonprofit/social enterprise/impact business organization.
AIRS Resource Specialist certification an asset, and willingness to obtain, if required.
Degree or diploma in the social sciences, human services, or equivalent.
Recent related experience of three years, or an equivalent combination of education, training, and experienc