Customer Experience Associate - Nanaimo

Only for registered members Nanaimo, Canada

6 days ago

Default job background
$22 - $27.21 (CAD)

Job summary

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services products and solutions to existing or prospective TD customers.

Responsibilities

  • Process financial transactions like deposits withdrawals and bill payments as per standardized operating procedures industry regulations and TD's Code of Conduct and Ethics
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  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
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  • Respond and resolve customers' concerns using standard procedures escalating non-standard activities as necessary
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