Customer Service Representative - Saskatoon, Canada - AutoCanada Inc.

AutoCanada Inc.

Verified Company

Saskatoon, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Service Representative

Dodge City Collision

Saskatoon, Saskatchewan, On-Site

Schedule:
Monday to Friday, 8 am - 5 pm

Dodge City Collision is looking for a
Customer Service Representative located in Saskatoon, Saskatchewan. We are a growing team with opportunities for career advancement.

What We Offer:

Competitive Compensation
Health and Dental Benefits
Vacation
Wellness Benefits
Employee Assistance Program
Employee Vehicle Purchasing Plan
Clean Working Environment
Career Growth

Responsibilities:

Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
Outbound calls to customers to schedule appointments (Estimates and Repairs)
Outbound calls to customers with status updates
Assist with customer appointment checkins and customer deliveries
Update internal systems with detailed/accurate notes
Assist with accounts receivable
Assist with in person customer service as well as office work

Requirements:

High School Diploma
Experience in customer service or sales, preferably in the automotive industry
Knowledge of Repair Centre, Mitchel Connect, or Progi would be an asset
Experience with Excel
Strong organizational and time management skills
Must possess a valid driver's licence and a safe driving history
Excellent verbal and written communication skills

We thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities.

We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities.

AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

INCC