Workforce Management Specialist - Laval (administrative region)
Only for registered members Laval (administrative region), Canada
1 month ago
Job summary
Our employees are at the heart of everything we do. Together, we help people, businesses and society prosper in good times and be resilient in bad times.We're looking for a Workforce Management Specialist to join our growing team
Responsibilities
- On a monthly basis, monitor and analyze the quality of the telephone service provided and the transactions carried out
- Monitor and analyze the evolution of various indicators that impact capacity
- Prepare documents for the monthly meeting
Job description
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