Sales Manager - Nepean, Canada - Holiday Inn Express & Suites Ottawa West
Description
The Role:
Sales Manager
Responsibilities:
- Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication
- Conducts targeted account research to determine revenue potential
- Participates in business review meetings, training and other salesrelated meetings as required.
- To be knowledgeable of local market, national companies, market trends, competition and customers.
- Work with other departments within the hotel to provide quality service to customers.
- Attend trade shows, community events and industry meetings.
- Responds to sales leads and clients' requests in a timely manner
- Prepares and customizes sales presentations and proposals to meet client's needs.
- Works in harmony with other departments to execute groups and catering.
- Produces quarterly plans and weekly reports with plans to follow through on activities targets and annual revenue goals.
- Analyze current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates
- Executes sales trips to key market areas.
- Maintains accounts in Delphi with all pertinent information.
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
- Maintain Manga / IHG policies and procedures
- Other duties as assigned by the GM
Requirements:
- Must have excellent communication, written and verbal required
- Must have a sharp knowledge and understanding of the hotel sales / operations
- This position must have a minimum of 2 years' experience in hotel sales
- Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service.
- A working knowledge of Delphi is a plus.
- Selfmotivated with the ability to function and make decisions in a fastpaced highpressure environment with strong attention to detail and organization.
Benefits:
- Dental care
- Disability insurance
- Vision care
Benefits:
- Dental care
- Extended health care
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location:
In person
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